Sr. Human Capital Solutions Analyst

About the Team

Our Human Resources team defies all conventional expectations and is a business‑connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives. Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services.

We enable meaningful careers for all and build our Associate Workplace Experience!

Collaborative Work Environment: At Pet Smart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

This role works in our Phoenix Home Office. Visa sponsorship is not available for this role.

At Pet Smart, our Human Capital Solutions team plays a pivotal role in shaping enterprise‑wide talent strategies through data‑driven insights. We're seeking a Senior Human Capital Analyst who brings deep analytical expertise, business acumen, and a passion for influencing organizational outcomes.

In this role, you’ll partner with senior leaders across HR and the business to deliver high‑impact analytics that inform decisions on culture, belonging, and workforce strategy. If you're ready to elevate the role of data in HR and help drive transformation, we want to hear from you.

• Lead advanced analytics initiatives that support strategic HR programs and enterprise goals.
• Translate complex data into compelling narratives that influence senior leadership decisions.
• Deliver insights from employee listening surveys and provide recommendations that shape engagement strategies.
• Deliver human resource data analytics and insights that support talent processes and outcomes.
• Serve as a trusted advisor to HR and business leaders on workforce trends, risks, and opportunities.
• Ensure data integrity across internal and external sources, enabling confident decision‑making.
• Continuously evolve reporting tools and dashboards to meet the needs of a dynamic organization.

• Bachelor’s degree in analytics, data science, finance, mathematics, statistics, HR, or a related field.
• 3+ years of experience in data analytics, preferably in HR or a business strategy context.
• Advanced Excel skills and proficiency in Word and PowerPoint; experience with query tools and coding (e.g., SQL, Python, R) is a plus.
• Strong problem‑solving skills and the ability to communicate complex findings to non‑technical audiences.
• A strategic mindset with a passion for using data to drive organizational change.

The physical demands and work environment are characteristic of those found in a typical office environment. Reasonable accommodations may be made to enable those with disabilities to perform essential functions. Position is regularly required to lift and/or move items weighing up to 40 pounds.

This job is onsite in our Phoenix Home Office - visa sponsorship is not available for this role

• This role requires collaboration, teamwork, and face‑to‑face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross‑functional partners, and resources necessary to make timely decisions and drive results.
• On‑site presence in accordance with our Flex Smart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all‑inclusive, exhaustive list of all essential job functions for this position. Pet Smart retains the right to change or assign other required job duties to this position.

At Pet Smart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and…