HR Business Partner

Total Package HR is looking for a Human Resources Business Partner to join our ever-growing team. In this role, you will have the opportunity to learn and grow with a fast-paced, fun, HR consulting and services firm. This is a role for someone passionate about the work they do, someone with strong critical thinking skills, and someone who is detail oriented.

To join and be successful on our team you must be aligned with our Company’s values.

Our compensation package includes medical, dental, vision and life insurance; paid vacation, sick time, and holidays; 401k Safe Harbor retirement plan; a flexible, dynamic, and fun small team environment; professional development allowances and opportunities; work from home options; and an opportunity to learn and grow through ownership of your role and empowerment with the company.

Our commitment to our clients is to serve as an integrated partner where we are viewed as a seamless extension of their team. We pride ourselves on being responsive. Many HR matters can’t wait, and we get that, so we’ve built a team that understands how to operate with a sense of urgency, while also being mindful that reacting is different than responding.

We truly work hard, and we also value being real and telling it how it is. That’s not to say we lack polish and diplomacy, but we’ll never tell a client what they want to hear if that’s not what they need to hear. And finally, we like to have fun. HR isn’t always viewed as fun, but we love what we do, and we incorporate our personalities and love for HR in our work every day.

The Human Resources Business Partner fulfills a key role in administering the Company’s day-to-day HR activities internally as well as supporting the Company’s HR consulting practice with a variety of assignments. The position requires the experience and skillset of a Human Resources Generalist.

• Take ownership of everything you touch.
• Be proactive, forward-thinking, and question everything in a positive, inquisitive manner.
• Give your full attention to your work each and every workday.
• Anticipate challenges, push back, and alternative perspectives.
• Collaborate and communicate daily with the team regarding client matters and other relevant topics.
• Know when to elevate matters to TPHR’s Partners.
• Do not make assumptions.
• Know that bad news doesn’t get better with time; when mistakes happen, urgently communicate such to your leaders.
• Always use the TPHR established tools, techniques, and methods (e.g., SOPs, Teams, Last Pass, etc.).
• Keep SOPs and TPHR Continuity Binder updated in real-time.
• Avoid conflicts and seek clarity when uncertain.
• Practice what we preach.
• Always do the right thing when no one is looking.

• Serve as the first point of contact for your assigned clients and their staff.
• Manage your clients’ Compliance Calendar and SOP – keeping both front of mind at all times and ensuring all actions are completed on time.
• Set goals, calendar follow-ups, and drive for timely execution of all duties.

• As-needed support to your clients and their team to address concerns, participate in coaching, provide compliance updates, and support with workplace issues as they arise. Support with policy interpretation and execution.
• Properly document all client matters; seek guidance from TPHR Partner when unsure what the best method is to document matters.
• Conduct and support investigations for employee complaints and concerns.
• Administer employee Leave of Absences.
• Work with the TPHR HR Compliance Manager on annual Handbook and policy review and redline. Roll out the updated handbook to staff, and track acknowledgment of receipt.
• Provide full-service management of on/off-boarding of client’s staff.
• Assist with Performance Management development and administration.
• Create and update job descriptions.
• Lead monthly client meetings.
• Create reports and provide data to client ad-hock, or on a regular schedule.
• Delegat…