Director, Services and HR Strategy
Chatham, Ontario, Canada
Listed on 2026-03-12
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HR/Recruitment
Employee Relations, HR Manager -
Management
Employee Relations, HR Manager
Job description
The Director, Employee Services and HR Strategy reports to the Chief Administrative Officer (CAO) and is a member of the senior management team. They are responsible for the strategic leadership, management, and administration of the corporate Human Resource (HR) function, including HR strategy, workplace culture, payroll, HRIS, total rewards, talent acquisition, and employee and organizational development.
Together with the Director, Employee Relations and Wellbeing, this position manages HR administration and consults on matters related to health, safety, wellbeing, and employee relations.
Essential responsibilities- Demonstrate Chatham-Kent’s core values and competencies
- Partner with the Director, Employee Relations and Wellbeing to ensure cohesive delivery of all human resources (HR) strategies, programs, and services
- Work closely with the CAO, executive and senior management teams, supervisors, union leaders, Council, and applicable committees, to advise on HR matters
- Develop and execute HR strategies aligning with organizational vision, mission, and long-term strategic plans
- Drive culture initiatives that foster engagement, inclusion, creativity, innovation, and high performance
- Lead workforce planning and talent strategy by strategizing effective total rewards packages
- Oversee organizational development programs, including leadership development, change management, strategic planning, and team effectiveness
- Manage employer branding and employee lifecycle experience initiatives
- Manage, coach, and develop a team of HR professionals to ensure all policies, programs, procedures, projects, and services within this portfolio are effective and efficient in meeting the needs of the employees and the organization
- Prepare and deliver reports, recommendations, and presentations as required
- Attend Council, committee, and public meetings as required
- Conduct and/or review investigations, advise on policy violations, and make recommendations and/or decisions for corrective action
- Develop, implement, and track progress on HR strategies and budgets
- Liaise with various provincial ministries, boards, external lawyers, consultants, insurance brokers & carriers, and regional municipal groups as needed
- Maintain up to date knowledge and awareness of emerging trends, developments, and issues within labour relations and human resources
- University degree (preferably Business Administration, Labour Relations, Human Resource Management, or related), with six (6) to ten (10) years of related experience
- Senior management experience working in human resources, preferably in a municipal environment
- Demonstrated leadership abilities to build and maintain effective working relationships within a multi-unionized environment
- Experience managing a large, complex operating budget
- Extensive knowledge and understanding of effective human resource fundamentals, programs, policies, and practices as well as applicable legislation
- Experience with the following areas: HR administration, HR strategy, workplace culture, payroll, HRIS, total rewards, talent acquisition, employee and organizational development, employee and labour relations, and health, safety, and wellbeing
- Experience with key performance indicators (KPIs) and human resource metrics
- Strong skills in understanding, developing and motivating people
- Strong computer skills including Microsoft Word, Excel, PowerPoint, email, and internet (or other similar software programs)
- Ability to articulate thoughts and ideas clearly, presenting information in a straightforward and logical way
- Certified Human Resources Leader (CHRL) designation preferred
- This position works weekday hours, with occasional evening and weekend hours
This position has been approved for remote working, at the discretion of the supervisor based on the Working Remotely Policy.
This position may be required to attend on‑site meetings in order to complete essential responsibilities of the role. As per the Working Remotely Policy, employees scheduled to work remotely on a certain day may occasionally be called to a municipal on‑site work location on short notice. Employees must remain flexible to accommodate municipal requirements and be prepared to be called in on short notice.
Backgroundcheck requirements
Successful candidates will be required to complete a background check prior to commencement of employment. A background check may include the following: education/certification verification and employment reference check.
Essential physical and/or safety requirements- Walking: frequent walking on level surface (frequently walking to/from printers, meetings, etc.)
- Sitting: frequent sitting in a chair (frequent sitting in primary office, meeting locations, etc.)
- Hands: constant fine finger dexterity (movement), mousing (frequent typing and mousing in office and meetings)
Resumes and cover letters must be…
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