People Operations Manager

Responsibilities

Employee Experience & Team Support

• Support day-to-day People Operations activities while helping foster a positive, inclusive, and engaging employee experience across the organization
• Serve as a first point of contact for employee questions, escalating inquiries in a timely manner
• Be present in‑office two days per week to provide hands‑on HR and workplace support to team members, serving as an on‑site go‑to resource for employees needs and questions.
• Proactively support team members in‑office, addressing day‑to‑day needs and identifying opportunities to improve the employee and workplace experience
• Coordinate all‑team meetings, company‑wide celebrations, and internal communications (including team newsletter updates), ensuring smooth execution and clear messaging
• Provide light IT support (e.g., basic troubleshooting, equipment coordination)
• Ensure company distribution lists are up to date

• Support and execute company‑wide engagement initiatives, social events, and team‑building activities that reinforce company culture and values
• Manage employee recognition programs, including Employee of the Quarter (Sea Star Award), overseeing nominations, coordination, and announcements
• Assist in planning celebrations, milestones, and moments that strengthen employee connection and morale
• Gather employee feedback related to engagement initiatives and share insights with the People team

• Coordinate end‑to‑end onboarding and offboarding processes, including scheduling, documentation, system access, and equipment logistics, in partnership with hiring managers, IT, and People Operations
• Maintain, update, and continuously improve onboarding resources and materials
• Gather and analyze 90‑day new hire feedback to identify trends and drive continuous improvement
• Support offboarding processes with professionalism and care, ensuring compliance and a positive final employee experience

• Maintain accurate, up‑to‑date employee data, files, and documentation
• Track required trainings, certifications, and acknowledgements, ensuring completion and proper documentation
• Execute routine audits of employee data and documentation to ensure accuracy and compliance
• Provide support in the interpretation and implementation of OSEA's HR policies and guidelines

• Assist with benefits administration, leave management, and benefits‑related inquiries

• 3-4 years of experience in People Operations, HR, or a related role preferred
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities in a fast‑paced environment
• A proactive, service‑oriented mindset with a passion for people and culture
• Discretion and professionalism when handling confidential information
• Comfort working with HR systems, reporting tools, and shared documentation
• Excellent communication and interpersonal skills (oral, written, non‑verbal, intuitive, psychic et al)
• Excellent communication and interpersonal skills (oral, written, non‑verbal, intuitive, psychic et al)
• Ability to work within the office at least 2 days per week
• Must be located in Los Angeles, California
• Must reside in the United States to be considered for this position
• Please note that visa sponsorship is not available for this position

This job description is a summary of duties. It is by no means an all‑inclusive list but is merely a broad guide of expected duties and is subject to change.

• Medical, dental, and vision
• Flexible Spending Account (FSA)
• Quarterly wellness and technology stipend
• 401(k) match (up to 4%)
• New hire work from home stipend
• Up to 3 months of parental leave for eligible team members
• Flexible PTO
• Paid company holidays
• 4 days to volunteer per year