Director, Employee Relations, Compliance, Policy

Role Overview

The Director, Employee Relations, Compliance, & Policy will play a critical role in fostering a fair, compliant, and high‑trust workplace. This role leads core employee relations and compliance activities, supports pragmatic policy development, and drives consistent people processes and centralized planning across the organization. The ideal candidate brings strong judgment, operational discipline, and a service‑oriented mindset, balancing employee advocacy with business needs.

This is a Hybrid position located in our Frisco, TX office. We value in‑office collaboration and meaningful interactions, so you will be expected to be in the office on a regular basis according to team needs. When you are not working on‑site, you will work from your home office. We only consider candidates within a commutable distance to the Frisco, TX office and are not offering relocation assistance at this time.

• Serve as the primary escalation point for complex and high‑risk employee relations matters, including investigations, performance concerns, workplace conflict resolution, workforce changes (including separations and terminations), leaves, and sensitive manager and employee situations.
• Own and evolve ER strategy, frameworks, and guardrails to ensure consistent, timely, and values‑aligned decision‑making across regions and functions.
• Partner closely with People Business Partners, Legal, executive leaders, and Benefits to ensure ER matters are managed consistently, promptly, and in alignment with company policies and values.
• Analyze ER trends and insights to recommend proactive interventions, leader training, policy enhancements, and systemic improvements that address root causes.

• Lead audits, regulatory inquiries, and internal reviews related to HR practices.
• Translate regulatory requirements into clear, practical guidance and operational standards for leaders and HR teams.
• Ensure compliance with employment laws and regulations across jurisdictions, partnering closely with Legal and other stakeholders as needed.
• Provide ongoing guidance on employment compliance to leaders and HR partners.
• Lead immigration compliance, ensuring approaches are strategic, legally sound, and supportive of employees throughout the immigration lifecycle.
• Direct, advise, and oversee team members responsible for compliance, immigration, and risk management activities.

• Identify and drive automation and process‑simplification opportunities to improve efficiency and consistency.
• Design, implement, and continuously improve core people processes (ER intake, investigations, compliance reviews, workforce changes).
• Lead centralized planning efforts related to ER capacity, compliance calendars, and reporting cadences.
• Establish enterprise‑wide playbooks, templates, and tools that drive consistency, efficiency, and confidence across HR and People Partner teams globally.
• Scale existing approaches to support company growth while maintaining strong compliance and operational discipline.

• Define, analyze, and report on ER and compliance metrics to identify patterns, risks, and opportunities for improvement.
• Use data and insights to inform executive decision‑making, workforce strategy, and people initiatives.
• Enable leaders and HR partners through guidance, training, and tools that strengthen decision‑making capability and effectiveness.
• Contribute to broader HR initiatives where strong process rigor, planning, and operational leadership are required.

• Own and maintain a defined portfolio of people policies, ensuring they are current, clearly written, and scalable.
• Partner with Legal and People Success leaders to align policies with company culture, values, and risk posture.
• Design policies with a strong focus on clarity, usability, and practicality, enabling informed decision‑making and minimizing friction.

• 8–12+ years of progressive HR experience, with expertise in Employee Relations and employment compliance operations.
• Strong working knowledge of U.S. employment law; global experience…