Dir, Labor Relations and HR Policy

Director, Labor Relations and Human Resources (HR) Policy

Serves as a strategic leader and subject matter expert on labor relations with an enterprise-wide scope. This role is responsible for leading labor negotiations, interpreting, and ensuring the consistent and effective administration of collective bargaining agreements and grievance procedures and fostering constructive union relationships. The Director will also lead and drive positive employee relations initiatives and will provide critical and expert guidance and consulting on the labor relations impact of business decisions and transactions, helping to proactively manage risk and align labor strategy with operational goals.

The Director will be responsible for ensuring that the HR policies and procedures are reviewed and maintained and will establish or review the appropriate governance.

Remote work may be possible but preference is for location close to Quest site.

National base salary range $170,000 - $200,000 with additional 20% AIP. Compensation depends on location and factors such as experience, education, and certifications. Successful candidates may be eligible for annual performance bonus.

• Day 1 medical, supplemental health, dental and vision for F/T employees working 30+ hours
• Best-in-class well-being programs
• Annual no-cost health assessment program Blueprint for Wellness
• Healthy Minds mental health program
• Vacation and health/flex time
• 6 holidays plus 1 "My Day" off
• Fin Fit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible spending accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• ...and so much more!

• Oversee and execute the long-term operational strategy, policy, methodology and management of the Labor Relations services, subject to management guidance and approval.
• Prepare collective bargaining agreement negotiation strategies, lead and conduct negotiations, and perform tasks necessary to finalize signed agreements.
• Ensure adequate support for integration of acquisitions with respect to Labor Relations processes and policies, including due diligence and integration.
• Engage with legal, operations and other stakeholders to monitor and ensure appropriate conduct of campaigns, elections or other recognition processes.
• Lead or support union campaigns and concerted activity events such as union card signing, strikes and employee petitions as they arise.
• Assist and support labor contract administration, including grievance resolution and arbitration advocacy.
• Review and evaluate collective bargaining agreements, provide analysis, identify risks and develop solutions to mitigate risk and support operations.
• Develop, foster and maintain constructive union relationships.

• Lead and support Positive Employee Relations efforts across Quest Diagnostics, including planning and execution of nationwide team projects and initiatives.
• Develop and maintain a positive ER training curriculum and programs to further develop HR & People leaders.
• Conduct local regional climate assessments and trend analysis to anticipate and address labor-related risks.
• Track and analyze labor relations and HR metrics to identify trends and improvement opportunities.
• Review Employee Relations communications plans and ensure effective alignment with key stakeholders.
• Present and deliver labor relations training, projects, business updates and other initiatives to HRBPs, Employee Relations Partners, operational leaders and Quest senior and executive leadership teams.
• Stay abreast of relevant political, economic, legal and market developments and trends.

• In partnership with Human Resources, COEs and legal, develop and maintain company HR policies.
• Establish or update robust and scalable processes and systems to ensure effective Labor Relations support within Quest.
• Provide subject matter expertise in specialized regulatory areas such as EEOC, ADA, OFCCP, FMLA, WARN Act, FLSA, trade unions and more.

• Bachelor’s degree in human resources, Labor Relations or related field, or equivalent professional work experience.
• At least 10 years of labor negotiations experience as the chief spokesperson/1st Chair negotiator.
• 10+ years of demonstrated experience accurately interpreting and applying employment policies and procedures in a large, complex organization.
• Strong experience with all aspects of labor relations, including knowledge of the National Labor Relations Act and other labor regulations, acts and laws.
• Detailed understanding of union organizing campaigns and recognition processes; the collective bargaining process, multi-employer bargaining, contract negotiation, labor contract interpretation and administration, handling of grievances, mediation and arbitration, business…