Sr Director Analyst - HR and L&D Technology; Remote - U.S

About this role

Gartner analysts are industry thought leaders who create must-have research, market predictions and best practices for a broad range of world-leading organizations. Senior Directors serve as leaders within Gartner's Business and Technology Insights (BTI) group, establishing themselves as a credible voice within their area(s) of expertise across industries at regional and global levels. Using exceptional research and analytical skills, Senior Directors play a significant role in producing pragmatic and provocative insights that Gartner clients consume and apply to support their key objectives.

They are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via virtual and in‑person interactions, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations. As more seasoned members of the analyst team, Senior Directors also play a role in supporting junior analyst development and leading research discussions and collaboration.

This role is an opportunity to join Gartner's growing Human Resources Practice as an HR technology generalist with a specific focus on learning and development (L&D) technology. A team of experts within this group is dedicated to tracking the leading edge of HR technology innovation – notably the impact of AI and other HR technologies on HR – and advising Chief Human Resources Officers (CHROs) and other HR functional leaders on HR tech strategies, initiatives and investments.

Senior Directors are expected to offer flexibility in what they can cover and how they channel their expertise.

• Create innovative, thought‑provoking and highly leveraged research offering compelling, objective and actionable advice for Gartner clients in multiple formats (i.e., writing, video, infographics, podcasts) on topics including (but not limited to) the L&D technology landscape and other HR tech markets that support core HR functions, HR tech road mapping and emerging AI in HR use cases.
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to clients' needs and requests that accelerate their ability to act strategically.
• Create in‑depth analysis that identifies the root causes of clients' barriers or overall needs and reframe their thinking to drive their business forward.
• Demonstrate thought leadership by developing provocative, independent insights that can evolve our research agenda.
• Track and work closely with vendors, emerging technologies and practices to remain ahead of the curve within the AI‑driven HR technology space; use these sources to research, analyze and predict market trends and shifts in actionable content deliverables.
• Provide individualized advice rooted in quantitative and qualitative data and specific to a client role to CHROs, HR functional leaders and HR technology leaders through video‑based presentations and discussions.
• Create and deliver high‑value presentation materials on‑ and off‑stage for Gartner events, industry and professional association conferences, and client briefings.
• Provide sales support by serving as voice of the market to help BTI teams create content and drive engagement with clients to make progress against their critical priorities and grow their business.
• Provide high‑quality and timely content peer review.
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy.
• Actively participate in innovation, ideation and research discussions and collaborate effectively with peers in the BTI community.
• Identify research process improvements and/or develop new processes that help the team and BTI provide excellent service delivery.
• Serve as a mentor and coach by supporting more junior team members.

• 12+ years of relevant experience in HR technology leadership roles or an equivalent combination of education and experience, including the following subject matter expertise:
  • Specific knowledge of core L&D platforms and technologies is essential, including the unique challenges of transitioning legacy systems to emerging solutions, the impact of…