Remote Lifecycle & Transitions Specialist

Lifecycle Specialist, Employee Relations & Transitions - Canada

Remote - Canada

As a critical extension of our clients’ HR teams, the Lifecycle Specialist manages employee exits for Remote’s external workforce, ensuring legal compliance and a positive experience for both remote employees and clients. The specialist also provides first‑level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources when needed. Work is performed remotely across multiple international jurisdictions.

• Manage and resolve end‑to‑end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience.
• Provide sound guidance on various HR matters including termination, resignation, transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices.
• Lead and facilitate meetings with clients and external employees, including workforce reduction consultations, administrative hearings, negotiations in separations and settlements.
• Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests.
• Liaise with payroll, legal counsel, government bodies, and trade unions to ensure compliance in offboarding activities and audits.
• Draft, tailor and administer all termination and supplementary documents with accuracy and attention to detail.
• Process offboarding on Remote’s internal HRIS platform, collaborating with Customer Success, Legal, Payroll, Benefits, Time and Attendance, and other verticals.
• Respond to internal and external queries on all offboarding matters, acting as subject‑matter expert.
• Navigate clients through Remote’s Employee Relations resources and guides, helping them understand applicable policies and processes.
• Conduct preliminary assessments of workplace concerns and coordinate appropriate handling of employee relations matters.
• Support clients in understanding progressive disciplinary approaches and documentation requirements.
• Monitor ongoing employee relations cases, ensuring timely follow‑up and coordination with relevant stakeholders.
• Identify and contribute to process improvements, automation, product development, and overall customer and employee experience.

• Experience as an HR Advisor or HR Business Partner with generalist HR competencies and exposure across the employee lifecycle.
• Proven experience managing voluntary and involuntary exits with care, sensitivity, legal compliance, and comprehensive HR support across jurisdictions.
• Ability to interpret and apply industrial instruments, analyze complex HR issues, undertake research, and provide practical solutions.
• Basic understanding of employee relations principles, progressive discipline, and workplace investigation fundamentals.
• Excellent communication, influencing, conflict management, and negotiation skills, able to lead difficult conversations with professionalism and confidentiality.
• Business‑level proficiency in written and spoken English, with additional languages a plus.
• Aptitude for innovation and process optimization, continuously seeking automation opportunities.
• Efficiency in operations, with an awareness of the importance of thorough record‑keeping and data integrity.
• Tech‑savvy and able to collaborate asynchronously on various tools.
• Ability to work autonomously and cohesively in an international team in a fast‑paced, remote environment with multiple priorities.
• Willingness to work flexible hours as needed.
• Proactive, self‑motivated with a strong sense of ownership and accountability.

• Report to:
  Manager Employee Lifecycle, Employee Relations & Transitions
• Team:
  Lifecycle, Employee Relations & Transitions
• Location:
  
  Canada

• Competitive salary range for full‑time position: $37,250 – $83,800 USD
• Full benefits & perks, including budget for local in‑person social events or co‑working spaces

Remote is an Equal Employment Opportunity employer and is committed to building a diverse workforce. Candidates of all backgrounds are encouraged to apply.