HR Business Partner - GA - On Site

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About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees.

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Position Summary

The Human Resources Business Partner delivers tailored HR solutions that drive client success, retention, and growth. This role specializes in resolving complex issues, ensuring compliance with employment laws, and providing a seamless client experience. Through proactive consultation and ongoing support, the HRBP develops, implements, and monitors HR strategies aligned with client needs. Known for strong collaboration, strategic thinking, and service excellence, the HRBP builds trusted client relationships while upholding rigorous compliance standards.

Essential Duties and Responsibilities

• Partner with Executive- and Elite-tier HR-centric clients, with a strong emphasis on HR compliance.
• Build deep understanding of client business models, workforce practices, goals, and operational drivers.
• Provide expert guidance across industries, incorporating state and federal employment and payroll regulations, including multi-state compliance.
• Deliver customized, best-practice HR solutions aligned with internal standards, proactively reducing risk and liability.
• Resolve complex employee relations matters and investigations through timely, well documented consultation and follow-up.
• Advise on a broad range of employment issues, including investigations, coaching and counseling, reductions in force, ADA, PWFA, leaves of absence, terminations, and related matters.
• Develop and recommend HR tools and programs such as handbooks, job descriptions, compensation and PTO plans, performance management systems, and hiring/onboarding processes.
• Identify and escalate legal and regulatory concerns, facilitating resolution and supporting client retention efforts.
• Encourage adoption of HR Compliance training, tools, products, and services to enhance client operations.
• Accurately document all client interactions within the HRIS and leverage data, reports, and technology to identify trends.
• Collaborate cross-functionally with internal teams, brokers, and stakeholders to manage escalations and execute service plans.
• Manage client expectations in a fast-paced environment while monitoring service delivery, SLAs, and annual deliverables.
• Communicate compliance updates to clients through various channels and support continuous process improvement initiatives.
• Maintain current knowledge of employment laws and HR best practices through ongoing training and professional development.
• Regular, on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement in activities that cannot be performed remotely without compromising security, efficiency, or effectiveness.
• Some domestic travel will be required to attend team onsite meetings, client visits, customer events, industry conferences, and training sessions. This may include air travel, ground transportation (including cars, taxis, or rideshare services), and in some cases potential public transportation.

Marginal Functions

• Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
• Attend webinars and training to stay up to date on best practices related to the company and department.
• Complete projects and other duties as assigned by supervisor.

Knowledge, Skills, and Abilities

• Strong organizational, time management, and technical skills; personable, articulate, and professional.
• Demonstrated expertise in HR best practices and compliance with federal, state, and local employment laws.
• Working knowledge across multiple HR disciplines, including employee relations, organizational assessment, performance management, recruitment, compensation, and benefits.
• Excellent verbal and written communication skills with the ability to effectively engage at all organizational levels and across cultures.
• Outstanding internal and external customer service orientation.
• Bilingual proficiency in English and Spanish preferred.
• Adheres consistently to established KPIs, SOPs, policies, and guidelines.
• Skilled in applying change management principles to support business transformation.
• Ability to adapt quickly to…