Senior Talent Acquisition Advisor - Sales Job Singapore,HR/Recruitment

Overview

Job Description About the Role At Zendesk, we are building something that matters—AI-powered products that help people deliver better service, at scale, every day. Zendesk is looking for a strategic Senior Talent Advisor to lead and support hiring across GTM with heavy focus on Sales hiring, based in Singapore. You will use cutting-edge AI technologies to eliminate the manual, administrative grind of recruiting so you can focus on market intelligence, stakeholder influence, and human connection.

You will act as a consultant to our senior leaders—using data to challenge assumptions, guide workforce planning, and lead the recruitment process with absolute authority.

Responsibilities

Stakeholder Leadership & Influence
Consultative Advisory:
Partner closely with senior leaders to shape hiring decisions, compensation, offer strategy, and role scope, successfully negotiating on unrealistic requirements using local market data.
Process Ownership:
Own the "How" of the hiring lifecycle. Manage stakeholders to ensure tight interview loops, rapid post-final feedback turnarounds, and elite candidate care.
Compelling Storytelling:
Sell the Zendesk mission and culture during candidate interactions, acting as a brand ambassador rather than just a checklist evaluator.
Regional

Collaboration:

Partner cross-functionally with regional TA peers to align on global initiatives, employer branding, and diversity outreach programs.
Data-Driven Market Intelligence
Market Mapping:
Use AI and talent intelligence platforms to extract real-time market data, local salary benchmarks, and competitor talent flows across the region.
The Funnel-First Approach:
Diagnose hiring bottlenecks by presenting data funnels to show whether a blocker is sourcing‑ or hiring‑bar related.
Predictive Pivoting:
Recognize early when a search stalls and use data to pitch strategic pivots.
AI-Amplified Sourcing & Operations
Prompt-to-Source:
Leverage AI sourcing tools to build hyper-targeted talent pipelines.
Automated Engagement:
Design and optimize automated outreach sequences and AI-driven response management while maintaining a high-touch, personalized candidate experience at scale.
Workflow Automation:
Identify opportunities to automate low-value tasks to maximize time spent interviewing and advising.

What You Bring

The

Experience:

5+ years of full-cycle recruiting experience in a fast-moving, international corporate environment, with a track record of hiring in Sales functions.
The AI Mindset:
Ability to leverage generative AI and automation to optimize workflow, with strong judgment on data privacy, confidentiality, and mitigating algorithmic bias.
The Strategic Influencer:
Exceptional consultative and stakeholder management skills with a diplomatic approach and data-backed transparency with senior leaders.
Commercial & Regional Acumen:
Deep understanding of regional labor markets, compensation models, internal mobility, and how talent strategy drives business outcomes.

Why Join Us?

We don’t micromanage your metrics or require you to manually scan Linked In profiles all day. We provide the tech stack to automate the noise and the autonomy to consult, build relationships, and drive business growth.

Are you ready to stop recruiting and start advising? Apply today!

About Zendesk & Our People

The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. We power billions of conversations with brands you know and love, and we’re committed to offering a fulfilling and inclusive experience. Our hybrid working model enables collaboration in person and remote work flexibility.

As part of our commitment to fairness and transparency, we inform all applicants that AI or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer and is committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition,…