HRIS Analyst WFM - Hybrid

This is a hybrid position based at our corporate office in Brentwood, TN, with on-site work required Monday through Wednesday.

Overview

The WFM Analyst is primarily focused on the support and maintenance of the UKG Pro WFM modules. This position serves as a technical and functional resource for UKG Pro WFM, ensures data integrity, configures system, tests system changes, and troubleshoots functionality with end users. This individual will be responsible for full life‑cycle integrations; including analysis, design, system configuration, testing, documentation, and go‑live.

Deliver ongoing production support, enhance reporting and analytics, and analyze processes for process improvement opportunities. The overall goals of the HR Operations department are to streamline processes, support implementation and acquisitions, and maintain high functionality of all HR systems. The role will report to the Director of Implementations & Integrations and is a hybrid opportunity, with onsite and remote work.

Reports To: Director, Implementations & Integrations

Essential Functions/Responsibilities:

System Administration / Ongoing Support

• Should be subject matter expert in UKG Pro WFM Timekeeping, Advanced Scheduling, Leave Management, Accruals and Analytics.
• Provides UKG Pro WFM technical support, system maintenance, support and troubleshooting assistance.
• Maintains optimal functionality of UKG Pro WFM including implementations, customization, employee maintenance, and upgrades to modules.
• Oversees documentation of requirements, development, implementation, and testing to support end users, policies, and processes.
• Works with the HR, Integration & Payroll teams to consolidate data models and drive harmonization process decisions.
• Supports upgrades, enhancements, and testing of system updates when released by system vendors.
• Evaluate and ensure strong practices and compliance in process management, SOX audit, data security and privacy regulations, etc.

Strategic and Analytical Design

• Provide ongoing management and strategic evaluation of UKG Pro WFM modules to ensure alignment with organizational goals, competitive landscape, and related procedures to ensure best practice.
• Partners with Integration, Payroll and Human Resources Center of Excellence leaders regarding system design, configuration needs, and system updates.
• Ensure data infrastructure supports future growth and integration of data for analytical insights.

Education/Requirements:

• Bachelor’s degree in human resources, information technology, business, or a related field or equivalent combination of related Professional experience and education.
• Technical skills and 5+ years’ experience with UKG Pro WFM including configuration, reporting, and troubleshooting
• Experience in UKG Pro WFM Dimensions Timekeeping, Advanced Scheduling, Analytics required.
• Demonstrated experience in the various functional areas, especially HRIS, payroll, and change management.
• Healthcare experience with multiple locations and system configurations is strongly preferred.
• Strong communication skills to effectively interact with and influence various stakeholders across the organization.

Skills/Abilities:

• Must read, write, and speak English fluently
• Strong interpersonal skills
• Proficient in Microsoft Office Suite, UKG Pro WFM Timekeeping, Advanced Scheduling, Leave Management, Accruals and Analytics
• Data Analysis capabilities
• Must model Professionalism
• Demonstrated ability to effectively plan, prioritize & organize
• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match and more!

Equal Employment Opportunity & Workforce Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.

Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi‑cultural organization.

* No Recruiters Please

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