Payroll Specialist

Who we are

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

SoFi is searching for a Payroll Specialist to support our growing business. The Payroll Specialist works within the Payroll Team preparing, processing and balancing the entire U.S. payroll. This position will handle employee inquiries, and work with the Finance and HR departments to ensure payroll is processed accurately and in compliance with statutory regulations. By joining SoFi, you’re joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests.

• Process regular and off‑cycle payrolls (bi‑weekly, semi‑monthly, or monthly) for assigned employee populations
• Ensure accurate calculation of wages, overtime, shift differentials, bonuses, commissions, and retroactive pay
• Review and reconcile payroll reports prior to submission to ensure compliance and accuracy
• Validate timekeeping data and resolve discrepancies in coordination with managers and HR
• Process manual checks as needed for terminations, bonuses and lost checks
• Assist with payroll audits and respond to agency inquiries
• Responsible for complying with local, state and federal payroll regulations
• Respond to employee inquiries concerning payroll ensuring high customer satisfaction
• Performs periodic internal audits of various payroll areas and prepares materials for external or internal auditors
• Identify process gaps and recommend improvements to enhance efficiency and accuracy
• Document payroll procedures and maintain internal controls
• Support compliance with SOX or internal audit requirements
• Provides support for special projects assigned by the Payroll Manager

• 3+ years’ experience processing payroll
• Knowledge of Workday systems desired
• Proficiency in Gmail and Microsoft Office Suite is essential with intermediate or advanced Excel skills
• Excellent customer service skills with an ability to effectively handle and resolve employee inquiries and issues
• Solid understanding of federal and state wage and hour laws including payroll taxes, withholding, deductions and garnishments
• Must exhibit strong personal integrity and be capable of working with sensitive information and keeping it confidential
• Ability to meet project deadlines and prioritize tasks with a focus on results and accuracy of the payroll
• Ability to function in a highly collaborative environment
• Attention to detail and the ability to maintain a high level of accuracy under pressure
• Organizational, multi‑tasking and prioritization skills
• Exemplary communication skills
• Experience using a ticketing system such as Service Now or Jira

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at So Fi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants:
Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.