Employee Relations Advisor

About Kinaxis

Are you looking to join an innovative, market‑leading company where you can truly elevate your career? At Kinaxis we are serious about culture, technology, customers, and about not taking ourselves too seriously. In 1984 we started out as a team of three engineers, and today we have grown into a global organization with over 2,000 employees, six global offices, and a best‑in‑class headquarters in Ottawa, Canada.

We are a global leader in modern supply‑chain orchestration and are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption.

This is a remote/hybrid position. You can work from home and be located anywhere in Canada. If you are located in Ottawa, Canada you will be expected to work from our headquarters three days per week.

The Employee Relations Advisor is responsible for providing expert guidance on employee relations matters across multiple regions, with a strong emphasis on North America. This role ensures the fair and consistent application of company policies, local labour laws, and supports the development and execution of employee relations strategies that align with business objectives and company values.

This is an existing job vacancy.

• Investigate and resolve employee concerns and disciplinary matters in accordance with company policies and legal requirements.
• Lead the execution of performance management processes, working directly with business leaders to address underperformance and navigate formal and informal interventions.
• Manage and resolve misconduct and workplace conflict cases, partnering closely with leaders to ensure issues are handled consistently, timely and in compliance with company policies and employment laws.
• Serve as a trusted advisor to HRBPs and regional HR partners by providing expert guidance on complex employee relations issues, including performance, behavioural concerns, and conflict resolution.
• Conduct thorough and impartial investigations into misconduct, harassment, and other workplace concerns, recommending appropriate resolutions.
• Guide leaders and employees through the accommodation request process, ensuring equitable treatment and consistent application of policy.
• Partner with HRBPs to support organizational changes, including restructures, mergers, acquisitions, and workforce reductions, providing employee relations advice throughout.
• Maintain detailed and accurate case documentation to ensure compliance with legal and internal standards.
• Support the development and continuous improvement of the Employee Relations function by leading and contributing to strategic projects, including the creation of policies, procedures, guidance materials, toolkits, templates, and other resources that enhance consistency, compliance, and operational effectiveness.
• Ensure compliance with labour laws across North America and other regions, collaborating with legal and regional HR teams to mitigate risk and maintain policy compliance.
• Deliver training programs to managers on key employee relations topics such as performance management, disciplinary procedures, and conflict resolution.
• Analyze ER trends, identify risks, and provide recommendations to improve workplace policies and employee experience.
• Collaborate closely with internal legal teams and HR to ensure global alignment on ER policies and practices.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years’ experience in employee relations, HR compliance, or labour relations, preferably in a global or multi‑regional environment with a strong focus on North America.
• Strong knowledge of employment laws and regulations across multiple jurisdictions, particularly in North America.
• Experience conducting workplace investigations and handling complex employee relations matters.
• Experience building and enhancing Employee Relations functions, including developing frameworks, processes, guidance materials, toolkits, templates, and other resources to support consistent and effective ER practices.
• Ability to analyze data and trends to…