Director of Recruiting

Seat Geek believes live events are powerful experiences that unite humans. With our technological savvy and fan‑first attitude we’re simplifying and modernizing the ticketing industry.

As Director of Recruiting, you’ll lead the team responsible for bringing exceptional talent to Seat Geek across a range of functions. You’ll oversee a group of tenured recruiters and a recruiting operations senior associate, set the strategy and standards for how we hire, and partner closely with People leadership and business stakeholders to ensure our recruiting engine is proactive, data‑driven, and aligned to company goals.

This is a high‑impact role for a hands‑on people leader who can balance strategic thinking with operational excellence. You’ll report to our Chief People Officer. This is a hybrid role based out of our NYC office.

• Lead and develop the recruiting team, providing clear goals, coaching, feedback, and career development for recruiters and recruiting operations
• Own recruiting strategy and operating rhythm across priority roles and business units, aligning hiring plans with headcount forecasts and company priorities
• Partner with senior leaders and hiring managers as a trusted advisor on hiring plans, role scoping, interview design, and tradeoffs between speed, quality, and cost
• Set and manage recruiting KPIs and SLAs (time‑to‑fill, pipeline health, onsite‑to‑offer, DEI representation, candidate experience, etc.), using data to diagnose issues and drive continuous improvement
• Elevate candidate experience and employer brand, ensuring every touchpoint reflects Seat Geek’s values and fan‑first mindset
• Collaborate cross‑functionally with People, Finance, and business leaders on workforce planning, headcount approvals, and quarterly/annual planning
• Own executive‑level reporting and storytelling around recruiting performance, risks, and recommendations
• Champion DEI in hiring, partnering with leaders to build diverse slates, inclusive interview processes, and equitable decision‑making
• Recruit for executive level searches and other key roles as needed

• 10+ years of professional recruiting experience, primarily within tech companies and high‑growth startups, including 4+ years directly managing recruiters and/or recruiting teams in a fast‑paced, high‑growth environment
• Proven track record leading full‑cycle recruiting for a mix of technical and non‑technical roles; experience supporting senior and leadership searches
• Demonstrated ability to build, lead, and scale high‑performing recruiting teams, including setting vision, goals, and operating norms
• Strong data fluency — comfortable building and interpreting recruiting dashboards, using data to influence stakeholders, and making tradeoffs grounded in KPIs and business impact
• Deep experience with structured hiring practices, including kickoff, calibrated scorecards, structured interviews, and consistent decision‑making frameworks
• Excellent stakeholder management and communication skills, with the ability to influence senior leaders and push back when needed while maintaining strong partnerships
• Experience driving process improvement and change management across multiple teams or business units
• Familiarity with modern ATS and recruiting tools (e.g., Greenhouse or similar, Gem, Brighthire, Modernloop) and comfort experimenting with new tools to improve efficiency and candidate experience
• A builder’s mindset: comfortable operating in ambiguity, iterating quickly, and balancing long‑term systems thinking with short‑term execution
• Passion for Seat Geek’s mission and for creating a strong candidate and hiring manager experience

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully‑paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender‑affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy),…