HR Operations Manager , NY, Remote

About the Company

Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stable coins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more.

If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk.

We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.

A highly organized and proactive People Operations Manager to build and scale the processes, systems, and programs that underpin our people experience. As a company operating in the rapidly evolving stablecoin and digital asset space, we move quickly while maintaining high standards of compliance, precision, and trust. The People Operations Manager will ensure our HR infrastructure is robust, efficient, and compliant across all regions in which we operate.

This role sits at the intersection of HR, legal, compliance, recruiting, payroll, and finance—requiring someone who is detail‑oriented, tech‑savvy, and comfortable working in a dynamic, regulated environment.

• Own and optimize our HRIS, ATS, and people operations tools; drive automation and workflow improvements

• Maintain accurate employee data, organizational charts, and reporting lines across all systems

• Lead data integrity, auditing, and compliance efforts across HR platforms.

• People Processes & Compliance

• Develop, document, and maintain HR policies, handbooks, and SOPs across global jurisdictions

• Ensure compliance with employment laws, financial regulatory requirements, and crypto‑industry standards

• Partner with Legal and Compliance to support onboarding, offboarding, and employee lifecycle changes

• Manage background checks, employment verifications, and contractor compliance processes

• International & Domestic Compensation, Payroll & Benefits Coordination

• Collaborate with Finance and external payroll providers to ensure timely, accurate global payroll

• Maintain records for variable compensation, token/equity grants, and other crypto‑specific programs

• Support annual compensation reviews, benefits renewals, and compensation benchmarking efforts

• Employee Experience & Lifecycle Management

• Manage onboarding workflows to ensure a smooth, compliant, and high‑quality new‑hire experience

• Oversee offboarding, exit documentation, equipment logistics, and system access governance

• Serve as the first point of contact for HR inquiries, troubleshooting and escalating as needed.

• Reporting & Analytics

• Build and maintain dashboards for headcount, attrition, diversity metrics, workforce planning, and more

• Provide people data insights to leadership for strategic planning and audits

• 5+ years of HR operations or people operations experience, ideally within fintech, crypto, or tech

• Deep understanding of global HR compliance, employment laws, and payroll operations

• Experience managing HR systems (e.g., Ashby, Notion, Just Works)

• Strong analytical mindset and comfort with spreadsheets, audits, and data integrity

• Excellent organizational skills with the ability to scale processes in a fast‑moving environment

• Experience in a regulated industry (financial services, fintech, banking, crypto) strongly preferred

• Discretion and professionalism when handling sensitive information

• Experience supporting teams across the US, LATAM, EU, or APAC

• Familiarity with compensation structures unique to crypto (token grants, vesting schedules)

• Background in startup environments or early‑stage company scaling