Senior Human Resources Generalist - Dallas

Job Summary

The Senior HR Generalist reports to the HR Manager in the Field and provides full-spectrum, front-line human resources support and high touch customer service to operational leaders, associates, and clients in their area. Responsible for the day-to-day administration of local HR operations, the Senior Human Resource Generalist may support hiring and interviewing, onboarding, and training, assist in benefits and leave conversations, and enforce company policies and practices, ensuring a positive associate and client experience.

• Reviews, tracks, and documents compliance with mandatory and non‑mandatory training, continuing education, and work assessments, including safety training, anti‑harassment training, professional licensure, and aptitude exams and certifications.
• Recruits, interviews, and facilitates hiring qualified job applicants for open positions with account manager; collaborates with departmental managers to understand skills and competencies required for openings.
• Implements new hire orientation, ongoing training needs, and employee recognition programs to ensure associate engagement and performance.
• Performs routine tasks required to administer and execute human resource programs such as compensation, benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, morale, occupational health and safety, and training and development.
• Handles employment‑related inquiries from applicants, employees, and supervisors, referring complex or sensitive matters to appropriate staff.
• Coaches leaders through performance management processes and provides support in disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in HR, talent management, and employment law.
• Performs other duties as assigned.

• Thorough knowledge of employment‑related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Bachelor’s degree in Human Resources, Business Administration, or equivalent experience preferred.
• Two (2) to four (4) years of previous Human Resources experience with exposure to HR Systems, Benefits, and Payroll.
• PHR or SHRM‑CP a plus.
• Experience with Workday preferred.
• Valid driver’s license.

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem‑solving skills.
• Ability to prioritize tasks and delegate when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
  4

Performs duties independently with minimal supervision and determines when to partner and elevate sensitive or complex issues. Mistakes or errors may result in work stoppage, increased risk, loss of business, and/or poor customer relations, all with negative financial and brand implications.

The majority of work will be performed in a climate‑controlled environment but may be exposed to inclement weather and varying temperatures on occasion. Work from home and on site are required.

Requires regular local travel between sites in the designated area. Domestic travel outside of the district up to 25% may be required.

• Medical, dental, and vision insurance.
• Accident, critical illness, hospital indemnity insurance, and telemedicine benefits.
• Company‑paid basic life and AD&D insurance, short‑term and long‑term…