Program Director

About Tessera

Join Tessera and make a difference. Tessera is a national leader in creating meaningful employment opportunities for individuals with disabilities and veterans. We are a dynamic and growing organization of social entrepreneurs dedicated to building strong communities and delivering exceptional service.

Our Bremerton, Washington Home Office supports nationwide operations with a highly skilled and motivated team specializing in finance, human resources, vocational and workforce development, information systems, strategy, business development, communications, marketing, quality, safety, learning, and more.

Location: Bremerton, Washington

Type: Exempt

Compensation: $85,200 - $123,500

Work Schedule: Full-time Monday – Friday 7:30am – 4:00pm

As an Employee Program Support Director, you will lead organizational learning, employee engagement, leadership development, and employee support initiatives across the organization. This role develops and executes strategies that foster continuous learning, professional development, accessibility, and employee experience improvements while aligning with organizational goals and mission.

This position oversees the design, implementation, facilitation, and evaluation of training programs and employee experience initiatives for employees, supervisors, and emerging leaders. In partnership with Operational Leadership, Human Resources, Workforce Development, Recruiting, and community partners, the Employee Support Program Director identifies organizational needs, develops curriculum and support programs, and ensures accessible and impactful learning experiences across the organization.

The Employee Support Program Director champions accessibility initiatives while supporting employee engagement, onboarding, leadership coaching, team development, workforce development, and organizational culture strategies. This role also oversees large‑scale training events, employee support programs, leadership development initiatives, and compliance‑related projects.

This position requires strong project management, facilitation, leadership coaching, event management, data analysis, and communication skills. The ideal candidate demonstrates independent judgment, strategic thinking, professionalism, fiscal responsibility, and the ability to collaborate effectively with diverse teams and stakeholders.

This position supervises training and employee support staff and requires periodic travel, including out‑of‑state travel.

• Design, develop, implement, and evaluate organizational training strategies including onboarding, orientation, leadership development, supervisory training, technical training, professional development, and special topic programs.
• Lead the development and deployment of accessible, best‑in‑class learning experiences for employees, supervisors, and leaders.
• Conduct organizational training needs assessments and identify opportunities to improve employee performance and organizational effectiveness.
• Develop and maintain a comprehensive catalog of training offerings aligned with organizational priorities and employee development needs.
• Oversee training materials, instructor guides, lesson plans, presentations, and audio‑visual content utilizing organizational brand standards.
• Oversee training experiences that incorporate hands‑on learning, small group activities, workshops, and large group discussions.
• Research and rapidly develop professional‑level training content to support organizational needs.
• Monitor and evaluate training effectiveness through performance metrics, surveys, participant feedback, and continuous improvement initiatives.
• Provide leadership coaching, team facilitation, and one‑on‑one professional development support to supervisors and leaders.
• Support and provide back‑up facilitation for New Hire Orientation and onboarding programs.
• Assist operational leadership with identifying external certification and workforce development programs including technical training resources.
• Lead initiatives focused on improving employee experience, engagement, and workplace culture.
• Develop and implement employee…