Talent Program Manager — Remote & Impact

Description:

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Talent Program Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

The Talent Program Manager will play a pivotal role in managing MMA’s talent streams and programming. The Program Manager will optimize and support multiple talent-related programs and systems, maintain key vendor relationships, and support the overall talent strategy to attract, develop, and retain top talent across the organization. This change management focused, hands-on role will champion MMA’s talent initiatives and innovative technologies new and existing, to propel MMA into a best-in-class talent organization.

Key Responsibilities:

Talent Development, Succession & Performance Programs:

• Act as a primary point of contact for Talent Review process, assist MMA CEOs and HR Leadership in executing process

• Lead succession planning efforts by updating materials and coordinating communications

• Oversee the administration of talent assessments and performance management tools.

• Facilitate key talent development training sessions (e.g. "Leading @ MMA - Building Team" and "Interview for Success")

• Manage nomination and facilitation processes for mentoring programs (e.g. MentHR)

• Provide thought partnership to CHRO in Marsh-led talent deliverables (e.g. Marsh Ops Talent decks)

• Promote Leadership Framework

Talent Acquisition Systems & Vendor Management:

• Serve as the primary point of contact and administrator for talent acquisition platforms including Phenom, Linked In Recruiter, Omnia, ProfileXT, Hire Right background checks, Glassdoor, Handshake, and Zoom Info Talent

• Manage license requests, renewals, user access, and troubleshooting for TA systems

• Maintain and update user guides and provide training to internal stakeholders

• Collaborate with vendors and internal teams to optimize system usage and resolve issues

Talent Acquisition Operations & Coordination:

• Facilitate monthly and quarterly recruiter and TA manager calls, including agenda creation, invitations, and facilitation

• Manage TA Teams group membership and maintain current documentation

• Support national recruiting agreements and update job posting templates in alignment with branding

• Coordinate participation in career fairs and external recruiting events

• Track and report on recruitment metrics such as applicant volume and new hire survey results

• Liaise with Marsh to problem-solve Workday recruiting issues and improvements

Employment Branding & Surveys:

• Collaborate closely with employment branding partners to drive initiatives and share quarterly metrics

• Own the administration and communication of internal and external surveys including New Hire Employment Survey, Top Workplaces survey, and All Colleague Survey

• Manage relationships with survey vendors and ensure timely distribution and results communication

Intern Programming & Early Career Initiatives:

• Coordinate intern programming resources group calls and manage intern competition logistics

• Administer scholarship programs and related fees

• Support early career engagement through collaboration with relevant teams

Additional Responsibilities:

• Maintain HR strategy and best practices decks, ensuring alignment with organizational goals

• Assist with acquisitions when necessary and maintain acquisition toolkit

• Respond to regional inquiries related to HR data and analytics tools such as PowerBI

• Manage internal communication channels and groups related to talent programs

• Occasional travel required

Our future colleague.

We’d love to meet you if your…