Payroll Specialist - TX - On Site

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Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees.

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The Payroll Specialist helps support our payroll function for our growing client base. This position will be responsible for all payroll-related processing activities.

• Provide day-to-day payroll processing support for scheduled and off-cycle payrolls.
• Import or manually enter payroll changes (payroll hours, employee updates, earnings, deductions, and tax overrides, etc.).
• Calculate payroll and confirm accurate entry of client-provided payroll data through generating control totals for import files and through manual review.
• Respond timely and accurately to all client inquiries via email, cases, and phones.
• Partner with Payroll Supervisors on special projects to support clients.
• Manage and support assigned book of business.
• Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
• Attend webinars and training to stay up to date on best practices related to the company and department.
• Complete projects and other duties as assigned by supervisor.

• Demonstrates effective time management, maintains accurate records, and ensures all payroll tasks are completed in accordance with established schedules and compliance requirements.
• Ability to multi-task while maintaining a high level of accuracy and strong attention to detail.
• Strong verbal and written communication skills with the ability to collaborate effectively across teams and interact professionally with employees at all levels.
• Intermediate to advanced proficiency in Microsoft Office applications, including Excel (formulas, pivot tables, data validation) and Outlook (email management, scheduling).
• Uses analytical thinking to troubleshoot payroll issues, interpret data, and determine appropriate solutions quickly and confidently.
• Demonstrated ability to exercise good judgment when evaluating situations, identifying problems, and determining appropriate courses of action.
• Proven ability to partner with cross-functional departments including HR, Finance, and Operations to resolve payroll-related issues and ensure accurate, compliant processing.

High school diploma or equivalent; combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred.

Minimum of one year experience in customer service. At least one year of payroll experience is preferred but not required.

Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.

Physical Demands

• Sedentary work: remains seated for extended periods, often at a desk or computer.
• Manual dexterity: frequent use of hands and fingers to operate a computer keyboard, mouse, printer, mail machines, and other office equipment.
• Mobility: occasionally moves about the office to attend meetings, retrieve files, or collaborate with team members.
• Visual acuity: frequently reads detailed numerical data, spreadsheets, and system interfaces requiring close visual attention and accuracy, primarily on a computer screen and occasionally in printed materials.
• Lifting & carrying: occasional lifting,…