Sr. HRIS Analyst

Ocean Network Express Sr. HRIS Analyst

Salary Range: $80,000.00 to $

Location: Richmond, VA;
Rutherford, NJ. This position follows a hybrid work-from-home/office model with at least three days in the office weekly.

The Senior HRIS Analyst will have extensive hands‑on experience in supporting the maintenance, testing and improvement of our HRIS system, Success Factors. This role is responsible for managing changes, enhancements and implementations regionally, and as part of a global team. Support the HR team, both regionally and globally, to ensure system capability is fully realized and in‑line with business processes and requirements.

• Act as a Subject Matter Expert for various assigned modules within Success Factors.
• Act as Product Owner and implementation lead for assigned region and/or specific global projects.
• Meet with stakeholders to determine business and system requirements and define scope for enhancements and new functionality.
• Develop and/or support the implementation of new/expanded system functionality, system upgrades, and integrations, including designing, testing, configuring, and monitoring systems.
• Test any changes, troubleshoot issues and implement fixes so the system meets user needs.
• Manage testing and implementation of SAP bi‑annual releases and system refreshes.
• Manage SF configuration workbooks for North America and ensure documentation is kept up to date, including audit change, ensure consistent technical architectural standards are met across SF (in production and UAT).
• Work closely with HRIS Manager to deliver end user training for NA HR staff and refresher training.
• Oversee Role Based Permissions for North America.
• Ensure data integrity by creating data audits and implementing data validation in the system.
• Perform and/or assist with manual data uploads where necessary.
• Ensure compliance with HR policies and regulations.
• Troubleshoot and resolve end‑user support tickets.
• Participate in user group meetings/conferences as needed.
• Act as a SME within the Global HRIS team and the NA team, providing training and support to other team members as needed.
• Produce regional reports and ad‑hoc reports as required by the business.
• Contribute to the development and maintenance of internal documentation.
• Perform other related duties as assigned.

• Strong awareness of other systems, such as ADP.
• Good understanding of HR processes and experience mapping processes to configuration.
• Experience of systems implementation and integration.
• Highly proficient in Google Suite packages.

• Strong analytical skills, proven written and verbal in a commercial environment.
• Meticulous attention to detail and robust problem solving skills.
• Excellent interpersonal skills and confidence to interact with all levels of seniority.
• Positive attitude with a passion to learn and collaborate with others.
• Able to present complex issues and solutions to technical and non-technical audiences.
• Able to work in a self‑directed environment.
• Ability to take initiative and proactively improve processes.

5+ years of Success Factors administration and/or configuration experience.

Certification in one or more modules is required (EC. RCM, Comp Certification).

This role may require working non‑standard hours from time to time to support global initiatives. International and domestic travel is required.

Bachelor's degree in Human Resources, Information Technology or related field.

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and…