Senior Manager, and People Operations; Remote

Senior Manager, Benefits and People Operations (Remote)

Join a working team that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement.

We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers.

The Senior Manager, Benefits and People Operations is responsible for managing the day-to-day operations of the company's employee benefits programs, HR systems, people analytics, and operational processes that support the employee experience. This role serves as the primary owner of benefits administration while also supporting broader People Operations initiatives, including HRIS administration, workforce reporting, compliance, process improvement, and operational support. The People Operations Manager partners closely with brokers, vendors, Finance, Payroll, and internal stakeholders to ensure programs are administered efficiently, compliantly, and with a strong employee experience focus.

The ideal candidate is highly organized, analytical, customer-focused, and capable of translating complex data and processes into meaningful insights and solutions.

Benefits Administration & Total Rewards

• Oversee the daily administration of the company's health and welfare programs, including medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts (FSA), health savings accounts (HSA), and retirement programs.
• Serve as the primary operational owner of employee benefit programs and ensure efficient and compliant program administration.
• Partner with brokers, carriers, vendors, and internal stakeholders to maintain competitive and effective benefit offerings.
• Act as the primary escalation point for complex employee benefit questions and issue resolution.
• Ensure compliance with applicable federal, state, and local regulations, including ERISA, ACA, COBRA, HIPAA, and other benefits-related requirements.
• Monitor regulatory changes, assess organizational impact, recommend actions, and implement necessary updates.
• Manage monthly benefit billing, reconciliations, audits, and vendor reporting.
• Lead benefit plan renewals, annual open enrollment activities, employee communications, and implementation of new benefit programs.
• Configure and maintain benefit plans within the HRIS system.
• Partner with brokers and vendors to review utilization, claims, and program performance and provide recommendations for continuous improvement.
• Support budget planning by providing benefits data, analysis, and insights.
• Support the organizations compensation programs by conducting market pricing and benchmarks to ensure compensation remains competitive and aligned with business objectives.

People Operations

• Support the overall administration and continuous improvement of People Operations programs, processes, and systems.
• Serve as a key administrator for the company's HRIS platform, ensuring data integrity, system accuracy, and efficient workflows.
• Partner with Payroll and Finance to support employee lifecycle transactions and payroll-related processes.
• Develop and maintain standard operating procedures, documentation, and process improvements.
• Identify opportunities to streamline and automate People Operations processes to improve efficiency and employee experience.
• Provide guidance and support to People Operations team members on complex employee issues, policies, and procedures.

People Analytics & Reporting

• Develop and maintain People Operations dashboards, reports, and workforce metrics.
• Track and analyze key people metrics, including headcount,…