Senior Advisor, HR Health and Wellness

Job Description Summary

This role is eligible for remote work anywhere within the United States. However, candidates who reside within a commutable distance to our corporate headquarters in Saint Petersburg, FL (including the Tampa Bay area) will follow a hybrid work schedule, typically requiring 3 days per week in the office.

As a Senior Advisor, Health & Wellness, you leverage deep expertise developed through experience to lead and support health care data analytics, manage health insurance–related escalations, and oversee benefit compliance activities, along with other related benefits programs. You operate with a high degree of autonomy while following established processes to execute both routine and complex work, exercising sound judgment and decision‑making responsibility.

You serve as a subject matter expert across a range of issues, from basic to complex, and determine when to elevate or engage senior leadership or external benefit consultants. This role requires extensive interaction with internal stakeholders, insurance carriers, and third‑party administrators to identify, research and resolve issues related to benefit coverage, leaves of absence and payroll deductions.

• Analyzes aggregate health and welfare plan data to inform recommendations related to trends and plan design changes
• Serves as central point of contact for escalations related to associate issues on insurance related issues with carriers
• Is the primary SME on benefit compliance subject issues including HIPAA, ACA reporting and 5500s
• Serves as a contact for internal customers, insurance vendors and/or third‑party administrators
• Reviews documents and benefit changes to ensure they are in line with IRS compliance guidelines
• Investigates and resolves moderate to complex associate complaints, issues and concerns regarding benefit programs and leave of absence using various systems and sources
• Communicates and ensures understanding of IRS regulations, Family Medical Leave, Health Savings Account regulations and Health Care Reform questions by managers, associates and potential candidates as needed
• Properly manages the communication and resolution between associate and benefit plan vendors on unique issues (e.g., eligibility, claims and general adherence to plan provisions)
• LOA administration and compliance – liaison between vendor, associates, managers, HR COE’s to ensure compliance and resolve unique issues
• Manages the associate transition from leave of absence to potential job accommodation or long‑term disability status
• Investigates, audits and resolves differences with associate vacation and sick accrual accounts
• HRMS system processing for vacation/sick entitlements, enrollment changes, leave of absences, payroll deductions and audits
• Participates in the RFP process and assists with managing vendor benefit plan implementations
• Responsible for managing all compliance issues, audits and payments to applicable state programs
• Manages the open enrollment process for associates on a leave of absence
• Audits open enrollment data files and carrier file exception reports to determine actions needed to correct data errors reported that impact enrollment records
• Maintains current knowledge of legal requirements as well as state and federal regulations which impact benefit administration functions and ensures compliance
• RJNet content reviewer/editor
• Liaison between Corporate Communications and Health and Wellness Services to promote ongoing initiatives
• Responsible for reviewing all documents for family status changes to ensure compliance with IRS regulations
• Prepares and delivers written and oral presentations to internal customers
• Manages and increases utilization of onsite health clinic
• Coordinates New Hire benefit enrollment process
• Other duties as assigned

• Proven ability to organize, analyze and utilize complex data related health care/vendors related data to inform recommendations
• Advanced knowledge of benefit related laws including ERISA, ACA, COBRA and IRS requirements
• Proven record of taking on new/additional responsibilities and assisting the team in completing whatever work is…