Operations Specialist

Position: Benefits Operations Specialist
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

Foster trust and transparency with key internal stakeholders by maintaining proactive, open lines of communication with the Employee Care, Employee Relations, and leadership teams.

Logitech is hiring a Benefits Operations Specialist to manage the operations and administration of benefits programs for the US.

The key responsibilities will include:

** Benefits Administration Support (80%):*
* + Manage day-to-day benefits administration for employee benefits, including health & welfare, dental, vision, retirement, wellness, and other applicable programs

+ Serve as the first point of escalation for People Operations for employee benefits inquiries and processes for AMR and global benefits programs, delivering expert guidance on plan options, coverage details, compliance, and claims processes

+ Conduct regular audits of benefits data, payroll deductions, and enrollments to ensure accuracy and compliance with company policies and regulations

+ Partner with third-party vendors to ensure smooth benefits processing, issue resolution, and compliance with contractual obligations

+ Support the Total Rewards COE to maintain compliance with federal, state, and local regulations related to benefits administration, including health and welfare, retirement, and wellness plans

+ Serve as the primary subject matter expert and liaison for all Leave of Absence (LOA) programs, ADA accommodations, and Workers' Compensation, ensuring seamless case management and strict regulatory compliance

+ Consult with People Partners and Org Partners on escalated employee benefit or leave situations, offering guidance, standardized approaches, and best practices

+ Maintain  AMR region and global benefits programs by creating and updating Employee Self-Service support and the P&C knowledge base

+ Keep up to date documentation on benefit plans, policies, and procedures, ensuring that all materials are compliant with relevant laws and regulations

+ Deliver new hire orientation and design and deliver employee benefits education materials and communications to increase program understanding and utilization

+ Continuously evaluate benefits processes to identify opportunities for automation and process optimization

** Program Management / Project Support (20%):*
* + Key stakeholder for new projects, translating new benefits, leave and/or compliance needs for project implementation or operationalization

+ Lead and coordinate various benefits-related programs, such as annual open enrollment, vendor / plan implementations, ensuring timely completion and quality standards

+ Oversee the integration of benefits data across multiple systems, ensuring accuracy, consistency, and security

+ Collaborate with IT and other stakeholders to identify system requirements, troubleshoot issues, and implement solutions to optimize data flow and accessibility

+ Support new system implementations and integrations

+ Develop project plans, establish milestones, allocate resources, and monitor progress to achieve project objectives effectively

+ Lead the end-to end project management or support benefits-related system migrations, integrations, and technology implementations to streamline processes and improve efficiency

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* Key Requirements:

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* + Strong working knowledge of US benefits, leave of absence programs and compliance requirements

+ Prior working knowledge of Canada / LATAM benefits would be an advantage

+ Workday experience desirable

+ 5+ years of experience working in benefits

** Compensation:*
* This position offers an annual base salary typically between $ 87000 and $ 113,000

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.

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Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as…