Office Manager​/HR Coordinator

Reports to:

Chief Administrative Officer

Work Schedule:

Monday – Friday, 8:30 am – 4:30 pm

Location:

Baltimore, Maryland

FLSA Classification:
Full-Time, Non-Exempt

Salary: $60,000 - $65,000

At Neighborhood Housing Services of Baltimore (NHS), we believe social and economic justice is a right for all people and communities.

The Office Manager/HR Coordinator is responsible for managing and providing support in the areas of employee resources, human resources matters, information technology, administration, and vendor management. This individual will support company operations by maintaining office systems, organizing office operations and procedures, preparing payroll, controlling correspondence, as well as other general administrative duties.

• Perform recruitment activities, including job postings, screening resumes and coordinating interviews
• Communicate with candidates and hiring managers
• Perform background and reference checks
• Prepare offer letters and onboarding materials
• Coordinate new hire orientation and first day logistics
• Handle benefits administration, including enrollments, changes, and employee inquiries
• Support payroll processing by verifying timesheets and records
• Maintain accurate and confidential employee files in compliance with company policies and legal requirements
• Serve as a resource to staff regarding HR policies, procedures and employee benefits
• Assist with compliance documentation including labor law postings, employee handbook and HR policies
• Administer offboarding process including removal of access and retrieval of equipment
• Help coordinate performance review cycles and employee training initiatives
• Draft and distribute HR communications (e.g., announcements, workflows, surveys).

• Maintain conference room calendar
• Serve as primary point of contact for general office inquiries
• Serve as primary point of contact for building related issues with property management company
• Manage office supply inventory and ordering supplies for staff
• Process payment request as needed and reconcile credit card expenses monthly
• Ensure office equipment is maintained and working properly
• Manage help desk requests in a timely manner, and quickly diagnose any IT issues and apply appropriate solutions
• Coordinate staff scheduling, placement and office logistics, including remote work and office space scheduling
• Support leadership with administrative tasks and special projects as needed
• Manage all staff communications

• Strong interpersonal and customer-service orientation
• Demonstrated ability to work independently and collaboratively
• Problem‑solving mindset and adaptability
• Time management and prioritization skills
• Builds rapport and relationships for collaboration and support

• Successful 2-3 years in an administrative or HR role
• Demonstrated experience coordinating/conducting activities with all levels of staff
• Demonstrated history of applying learning
• Experience handling sensitive or confidential information
• In‑depth knowledge of Microsoft Office Suite

• Associate Degree in Business Administration or similar field
• Valid government issued
• Satisfactory background check
• Satisfactory reference check

• Highly proficient with computer technology including MS Office, Paychex and other software/applications
• Demonstrated history of superior communication, organization and time management skills

This position does not have supervisory responsibilities.