Credentialing Specialist WFH
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-07-10
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HR/Recruitment
Regulatory Compliance Specialist, Recruiter / Talent Acquisition
Job Title
Credentialing Specialist II
Job Summary and QualificationsThe Credentialing Specialist II is responsible for ensuring that the new hire requirements are accurately documented, maintained in files and remain confidential. The Credentialing Specialist acts as liaison between the PWS field offices, facilities and the Human Resources Department. The responsibilities also include employee education on credentialing requirements and maintaining an accurate database.
SupervisorDirector of Credentialing
Essential Functions- Serves as liaison between PWS field offices, facilities and employees
- Maintains database for all employee credentials
- Notifies employees of pending expiration of credentials
- Makes employees non‑compliant in database system when credentials have expired
- Responsible for pre‑employment drug testing in accordance with regulations and company policy
- Immediately reports to the appropriate persons any test results needing special attention and handles each such instance legally and appropriately with the applicant
- Conducts post‑offer, pre‑employment background screenings in a timely manner, promptly reporting any background data needing special attention
- Ensures copies of proper licenses and other required documents are present in employee files prior to employee starting
- Completes compilation of new hire hard‑copy files; audits for accuracy and completeness
- Ensures that all required documentation is complete in all employee files and completes audits as needed
- Informs Director of Credentialing immediately of any circumstances meriting special attention such as allegations of wrongdoing or possibility of litigation
- Responds promptly and effectively to special analysis of human resources data
- Excellent written and verbal communication skills
- Excellent organizational skills
- Excellent customer service skills
- Ability to multitask and prioritize
- Ability to work well independently and within a team environment
- High level of proficiency with Microsoft Office products such as Outlook, Excel and Word
High School Diploma or GED Equivalent Required
Experience3–5 years’ experience in credentialing preferred
Certificate / LicenseNone
Physical Demands / Working Conditions- Exert up to 20 lbs force occasionally and up to 10 lbs frequently
- Requires eye‑hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment
- Requires typing at 60 wpm
- Work performed in an office environment and involves frequent contact with staff and public
- Maintains working area and equipment in accordance with environmental and safety regulations
- Requires prolonged sitting, some walking, standing, repetitive tasks/motions and stretching
- Requires clarity of vision, eye‑hand‑foot coordination and manual dexterity
- Requires perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication and make discriminations in sound
- Requires normal eye sight to record, prepare, and communicate appropriate reports
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Eligibility for benefits may vary by location.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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