Human Resources Generalist

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers, worldwide.

ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

The Human Resources Generalist
- Associate provides direct HR support to employees across the Americas region, including the United States, Canada, Argentina, Brazil, and the Caribbean. The role also supports HR initiatives, operations, and reporting activities to meet current and future business needs within the global HR organization. The HR Generalist
- Associate reports to a People Experience Manager.

• Work as a team under a shared services model to provide day‑to‑day HR support across the employee lifecycle including but not limited to: onboarding, offboarding, employee transitions (changes, transfers, remote work, reduced schedules), leave management, and accommodations
• Foster and maintain positive relationships with employee base
• Advise employees on various HR‑related matters – explain programs, interpret policies and encourage personal development
• Maintain HRIS system; ensure accuracy and timely editing of employee records
• Partner with HR Business Partners, business leaders and other HR functions (payroll, benefits, learning, people experience, performance, learning, etc.)
• Act as a change agent for key initiatives and programs
• Participate in office committees and teambuilding events, reinforce firm culture and employee engagement
• Stay abreast of current HR trends and employment laws

• Bachelor’s degree in HR, Industrial/Organizational Psychology or related field with strong record of academic achievement
• 2 years of progressive human resources experience; professional services experience preferred
• Knowledge and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), HRIS experience desired, SAP preferred
• Demonstrated initiative and ability to multi‑task in a fast paced environment
• Ability to communicate and establish relationships with all levels of management and employees
• Proven collaborative skills with the ability to provide value added consultative service
• Attention to detail and analytics capabilities are required along with strong project management and communication skills

• Cross‑functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing…