Talent Acquisition Coordinator, Background Checks​/East Coast; Remote

Overview

Talent Operations is the function responsible for enabling the talent organization to work more effectively, executing locally and s customer‑facing role provides high‑quality support as the primary contact for candidates and employees regarding background check and onboarding processes.

• Manage end‑to‑end background check processes using the Sterling (now First Advantage) platform, ensuring compliance with global privacy laws and employment regulations.
• Collaborate closely with the Global Security team to assess and process adverse findings according to company policy and regulatory requirements.
• Monitor and track background check completion metrics to ensure alignment with hiring timelines.
• Ensure an excellent candidate experience through prompt follow‑up and communication throughout the candidate’s life cycle from offer acceptance to start date.
• Serve as the subject‑matter expert for Talent processes and procedures by accurately advising candidates, employees, and managers on the appropriate actions needed to proceed.
• Exercise judgment within defined procedures and practices to determine appropriate action.
• Work closely with third‑party stakeholders where required to provide information in accordance with local employment legislation.
• May assist with other projects as assigned.
• Be located in the Central or Eastern Time Zone.

• Bachelor’s degree or related business field coupled with 1–3 years’ experience in Human Resources.
• Experience with background check management, onboarding, and processing TA related transactions.
• Self‑starter with initiative, positive attitude, and passion for delivering an excellent candidate experience.
• Experience as first line of contact for candidates or customer service related role.
• Process improvement, training, communication, and project management skills.
• Strong communication skills with ability to handle sensitive information discreetly.
• Superb attention to detail and excellent verbal and written skills.
• Excellent problem‑solving, critical thinking, and analytical skills.
• Ability to work cross‑functionally, problem‑solve, and adapt in a fast‑paced environment.
• Ability to work at all levels in an organization and across different cultures.
• Integrity in handling confidential and sensitive information.
• Proven experience utilizing AI technologies to enhance decision‑making, streamline workflows and processes, improve efficiency, and drive business outcomes.

• Experience with HR and Background Check Systems:
  Workday (job requisitions, candidate profiles and onboarding modules), Sterling and/or First Advantage background check platforms.
• Experience with Service Now case management and ticketing.

• Market‑leader compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays.
• Paid parental and adoption leave.
• Professional development opportunities for all employees regardless of level or role.
• Employee networks, geographic neighborhood groups, and volunteer opportunities to build connections.
• Vibrant office culture with world‑class amenities.

Crowd Strike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. Crowd Strike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy‑related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.

We base all employment decisions—including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay‑offs, return from lay‑off, terminations and social/recreational programs—on valid job requirements.