Bi-lingual Benefits Specialist; Remote

What You Will Have An Opportunity To Do:

• Provides excellent customer service to all property HR teams, property associates, and Home Office staff related to all benefits questions, enrollment issues, member doctor/facility situations, etc.
• Acts as first-level support / triage for complex benefits issues and the main point of contact for such issues as communicated by Field HR staff.
• Assist with and occasionally lead specific training and education sessions related to the company's benefit offerings.
• Liaises with all benefit carriers, insurance brokers, and properties to ensure Benefit Programs function properly.
• Perform day-to-day benefits administration tasks, including, but not limited to, dependent verification, evidence of insurability, data issues, Affordable Care Act (ACA) compliance, cobra administration etc.
• Collaborate with Total Rewards Analysts in tracking and processing all benefit invoices. Works with Corporate Accounting to ensure Hotels are billed appropriately.
• Assists in education of benefit offerings for all new Home Office staff.
• Assists with Hotel Due Diligence and Acquisitions.
• Other duties and responsibilities as assigned.

• Bachelor's degree or equivalent education/experience required
• 1+ year of relevant HR and/or Benefits experience preferred
• Hospitality experience preferred but not required
• Ability to speak and conduct presentations in Spanish strongly preferred
• Thrives in a fast paced, ever-changing environment
• Ability to work well under pressure, handle multiple tasks, and meet time sensitive deadlines
• Experience with Workday HRIS system preferred
• Excellent written & verbal communication
• Strong customer service, problem solving, & organization skills
• Microsoft Office skills, particularly Excel and PowerPoint, required
• Travel required based on business needs up to 20%. Expected travel for Open Enrollment, property transitions, and training and development.

$30.00 per hour

$37.00 per hour

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.