Human Resources Analyst

AHCCCS

Arizona Health Care Cost Containment System. Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork.

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Address: 150 N. 18th Avenue, Phoenix, Arizona 85007

Remote Work:
This position is eligible for hybrid remote work.

Must reside in the State of Arizona.

Under the direction of the HR Operations Supervisor, this position provides support and assistance with day-to-day HR administrative tasks in the Operations Unit. The position supports various Operations functions and processes. This includes responding and providing guidance to HR related questions and inquiries from AHCCCS Leadership and agency employees. This role will support HR professional level staff with operational functions. Maintains human resources information system records in electronic and paper format.

• Performs all AZ360 data entry to process employee personnel actions including but not limited to: new hire, transfers, address change, salary change, name change, position change, cash comp, and status changes. Responsible for maintaining paper and/or electronic personnel files, archiving files, internal compliance review audits, and processing personnel file review requests. Provides day-to-day admin support including receipt and distribution of daily mail, conference room scheduling, organizing and coordinating meetings and producing on-demand reports.
  
  Oversees the HRD ticketing in Service Now and main HR phone line, responding to routine inquiries or forwarding to appropriate HR contact for response. Assists with benefits administration, including enrollment, ASRS verification and employee communication.
• Assists recruitment and on/off boarding efforts by conducting thorough, accurate and timely preemployment verification and reference checks on all candidates who are being considered for employment. Drafts job announcements on the State job board. Prepares Personnel Action Forms (PAFs) for the hiring manager’s new hire packets. Oversees the on-boarding /off boarding processes to include, tracking new hire log sheet, participating in the delivery of the on-boarding orientation presentation, fingerprinting, I-9 verification, IRME (unemployment insurance verifications), communication to disable accounts and equipment retrieval coordination, agency Travel Coordinator and managing the agency Years of Service award and recognition process.
• Maintain the division credit card, processing invoices and reconciling monthly purchases.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Knowledge of an/or ability to learn:

• Current, acceptable standards of administrative principles and practices
• Federal and State rules and regulations, Arizona State Personnel Rules
• Agency policies and procedures and departmental goals and objectives
• State of Arizona's Enterprise Resource Planning System (AZ360)
• Talent Acquisition
• Human Resources terminology
• LEAN initiatives.

Skilled in:

• Report writing and formatting data
• Coordinating and organizing events
• Customer service techniques
• Problem solving techniques
• Effective oral/written communication and public speaking/presentations
• Conflict resolution as it relates to customer service

Ability to:

• Learn, understand and apply state and federal laws, as well as, state and agency rules, procedures and policies
• Respond to a wide range of personnel inquiries and…