Human Resources Generalist

We at Lionbridge are actively seeking a dynamic Human Resources Generalist who will be responsible for providing day-to-day support for our core tactical HR activities, processes, and programs.

• Work will be performed on site at our Lionbridge office in Waltham, MA at least 4 days per week.
• Flexibility on schedule – employees across different US time zones and shifts and occasional need to overlap schedule.
• Rare travel may be required. Up to 5%.

• Manage employee relations issues and resolve conflicts in a fair and consistent manner.
• Conduct investigations, document, and present findings for final recommendation.
• Provide HR policy and procedure guidance to employees and management.
• Ensure adherence of federal and state employment law and compliance requirements.
• Health and safety and Worker’s Compensation Communication and documentation
• Support the performance management process, from training and reminders, tracking local progress and answering employee questions.
• Onsite HR administrative support

• Assist in the development and implementation of employee engagement programs/activities to foster a positive work environment.
• Facilitate new hire onboarding process to ensure a seamless transition into the organization.
• Collaborate with HR and management teams to identify opportunities to improve employee satisfaction and engagement.

• Function as the primary contact for leave and accommodation inquiries, facilitating communication and coordination among employees, managers, Benefits, and third-party administrators.
• Manage leave cases, including FMLA, ADA accommodations, PFML, STD, LTD, parental leave, and other applicable types, ensuring compliance and accurate recordkeeping.
• Support accommodation requests, collaborating with stakeholders to identify reasonable accommodations while ensuring compliance.
• Assist in monitoring compliance requirements and contribute to the development and maintenance of related policies and procedures.

• Assist in the creation and delivery of training materials and workshops.
• Participate in HR projects and initiatives related to development and career progression.

• Bachelor’s degree in human resources, Business, or related field preferred, but not required.
• SHRM/PHR Certifications are a plus!
• Knowledge of employment laws, regulations, and standards such as ADA, FMLA, EEO, etc.
• Multi-State knowledge and experience.
• Excellent verbal and written communication skills with the ability to interact effectively with employees at all levels.
• Ability to identify issues, analyze situations, and develop effective solutions.
• Strong organizational and time-management skills with the ability to manage multiple tasks and priorities.
• Elevated level of integrity and discretion in handling sensitive and confidential information.
• Self-directed and an adaptive learner with the ability to achieve results while working under the pressures of shifting priorities in a dynamic and agile environment.
• Proficiency in HRIS systems and standard office software (e.g., Microsoft Office Suite).
• Ongoing career opportunities at a repeat Forbes & Newsweek-listed “Best Employer for Women”, “Best Employer for Diversity”, “Best Remote Employer”, “Best Large Employer”, and “Most Loved Workplace”.
• You will work for one the world’s top Localization and Globalization companies and a Forbes “America’s Best Large Employer”, “America’s Top Remote/Work-From-Home Employer” and “Best Employers for Women” Company.
• You will work with a team as passionate as you are and that are always there to help.
• This role provides an opportunity to deliver significant business impact through delivering exceptional HR practices and service.
• The opportunity to put your ideas and best practices into production while continually growing both your role, your development and your career.

• Competitive compensation based on the value you deliver-not just your prior salary. Estimated Compensation - $65,000-$85,000 USD/year.
• Health coverage for you and your family with multiple plan options:…