Senior Manager, Teammate
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-07-26
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HR/Recruitment
Regulatory Compliance Specialist, HR Generalist / Talent Management, HR Manager
Location: Remote (U.S.) – Preferred in NC, SC, IN, OH, GA, VA, or KY
Travel: Approximately 20–30%
Salary: $80,000–$100,000 + 10% Bonus Opportunity
We're seeking a Senior Manager, Teammate Experience to help build and strengthen a culture where teammates feel supported, respected, engaged, and empowered to do their best work. This is an exciting opportunity to help shape our People Operations function while partnering closely with leaders across a rapidly growing, multi-state healthcare organization.
If you're passionate about employee relations, workplace culture, leadership coaching, and creating scalable people programs that make a lasting impact, we'd love to meet you.
What You'll Do As the Senior Manager, Teammate Experience, you'll serve as a trusted advisor to teammates and leaders while helping create consistent, positive employee experiences across the organization.Key Responsibilities
- Lead employee relations matters with professionalism, fairness, and confidentiality.
- Conduct workplace investigations involving policy violations, performance concerns, harassment, discrimination, retaliation, and workplace conflict.
- Partner with leaders to coach through employee challenges and difficult conversations.
- Develop and enhance teammate engagement, recognition, onboarding, and retention initiatives.
- Build scalable employee relations processes and people programs to support organizational growth.
- Analyze employee feedback, engagement, turnover, and workforce trends to identify opportunities for improvement.
- Create training, tools, and resources that strengthen leadership effectiveness.
- Partner closely with Executive Leadership, Clinical Operations, Compliance, Legal, and People Operations to manage organizational risk while supporting a positive workplace culture.
- Utilize HRIS and reporting tools to monitor trends, maintain documentation, and support data-driven decision making.
- Travel to company locations as needed to support investigations, leadership coaching, and teammate engagement initiatives.
- Bachelor's degree in Human Resources, Business, Organizational Development, or related field (or equivalent experience)
- 5+ years of progressive experience in Human Resources, Employee Relations, People Operations, or Teammate Experience
- Experience conducting workplace investigations and managing sensitive employee relations matters
- Experience developing HR programs, processes, and scalable people practices
- Strong experience using HRIS platforms and workforce reporting tools
- Excellent communication, conflict resolution, and relationship-building skills
- Ability to balance empathy with accountability while making sound business decisions
- Ability to work independently in a fast-paced, evolving environment
- Willingness to travel approximately 20–30%
- Multi-site healthcare, ABA, behavioral health, or healthcare services experience
- Experience supporting multi-state employment practices
- SHRM-CP, SHRM-SCP, PHR, SPHR, or comparable HR certification
- Experience supporting remote and field-based teams
- Knowledge of employment law and workplace investigation best practices
- Experience in high-growth or private equity-backed organizations
- Relationship-focused and approachable
- Highly organized and detail-oriented
- Emotionally intelligent
- Decisive with strong professional judgment
- Process-oriented and solutions-focused
- Passionate about creating an exceptional employee experience
At Already Autism Health, we're building more than a company,we're building a culture where teammates thrive and families receive exceptional care.
You’ll have the opportunity to:
- Help shape the future of a growing organization
- Influence culture across multiple states
- Partner directly with executive leadership
- Build scalable People Operations programs from the ground up
- Make a meaningful impact on teammates, clients, and families every day
- 10% annual bonus opportunity
- Medical, dental, and vision insurance
- Paid time off and company holidays
- 401(k)
- Remote work flexibility
- A collaborative, mission-driven culture focused on growth and innovation
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