Training Coordinator

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.

• Coordinate and schedule new hire onboarding and ongoing staff training across the project
• Develop, deliver, and maintain training materials on program policies, procedures, systems, and service delivery practices
• Train staff on Work-In-Texas and other case management and data systems to support data integrity
• Assess training needs in partnership with project leadership and address gaps in a timely manner
• Maintain accurate records of staff training completion and certifications
• Support the rollout of new policies, procedures, and contract changes through targeted training
• Coordinate cross-training and events that promote relationship building across offices, divisions, and partner agencies
• Deliver training in a variety of formats, including in-person, virtual instructor‑led, and self‑paced
• Evaluate training effectiveness and continuously improve content and delivery
• Maintain up‑to‑date knowledge of standard operating procedures and contract updates
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed

• Bachelor’s degree or an equivalent combination of education and experience
• 2+ years of experience in training, instructional delivery, staff development, or a related field
• Strong presentation and facilitation skills, with the ability to deliver training to both groups and individuals
• Computer literate with proficiency in Microsoft Office, PowerPoint, and training platforms
• Sharp attention to detail with strong organizational, analytical, and critical thinking skills
• Excellent verbal and written communication skills
• A demonstrated ability to thrive in a fast‑paced environment while maintaining a high level of confidentiality
• A valid driver’s license

• Experience and knowledge of WIOA, TANF, SNAP, and other workforce development programs
• Experience developing virtual instructor‑led or e‑learning content
• Bilingual or multilingual
• Training in Trauma‑Informed Care, evidence‑based practice, and/or whole‑family services

• Reports to:
  
  Project Director
• Location:
  
  Borderplex Region
• Employment Type:
  
  Full‑Time, Non‑Exempt Employee
• Hybrid:
  Required onsite and remote work (as needed)

• As needed

• Employment is contingent upon successful completion of a background check, including criminal, prior employment, and education verification.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.