Human Resources Assistant

Job Summary

Responsible for providing support to the department by performing a variety of HR tasks including various projects related to electronic filing systems, recruitment, employee relations and payroll. Due to the nature of this position, this position requires a high level of discretion and the ability to keep information confidential.

• Participate in the recruitment process, including but not limited to updating recruitment websites, setting up interviews and conducting phone screens.
• Answers employee questions or refers to appropriate staff for resolution.
• Facilitate onboarding activities and improvements.
• Work with Managers in staffing, employee coaching, and disciplinary activities
• Provide administrative support to the HR department.
• Maintain HR records and documents as needed.
• Assist with special projects designed for strategic growth, support, and retention of our valued workforce.
• Assist in compiling reports and spreadsheets.
• Assist with company events and activities.
• Provide excellent customer service to all external and internal customers and maintain a good working relationship with field and Home Office Personnel.
• Other Duties as assigned.

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Dental insurance

• Participate in the recruitment process, including but not limited to updating recruitment websites, setting up interviews and conducting phone screens.
• Answers employee questions or refers to appropriate staff for resolution.
• Facilitate onboarding activities and improvements.
• Work with Managers in staffing, employee coaching, and disciplinary activities
• Provide administrative support to the HR department.
• Maintain HR records and documents as needed.
• Assist with special projects designed for strategic growth, support, and retention of our valued workforce.
• Assist in compiling reports and spreadsheets.
• Assist with company events and activities.
• Provide excellent customer service to all external and internal customers and maintain a good working relationship with field and Home Office Personnel.
• Other Duties as assigned.

• Associate Degree in Human Resources preferred.
• A minimum of 1 year of professional level HR work experience preferred.
• Proficient with Microsoft Office products including Outlook, Word, PowerPoint, and Excel.
• Demonstrates accuracy and thoroughness.
• Maintain composure during difficult situations and during high volume work periods.
• Strong Communication skills, both written and oral

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.