Learning & Development Specialist – Remote w​/ Travel

Responsibilities

• Coordinating, scheduling, and communicating training programs for corporate and onsite team members across the organization
• Managing the company learning calendar and ensuring training initiatives are delivered effectively and on schedule
• Designing, developing, and implementing training programs focused on property management operations, policies, procedures, and best practices
• Creating engaging training materials for instructor‑led, virtual, and self‑paced learning environments, including LMS‑based courses
• Facilitating one‑on‑one, small‑group, and large‑scale training sessions both virtually and in person
• Administering and supporting the Learning Management System (LMS), including course uploads, attendance tracking, reporting, and learner support
• Responding to training‑related support requests and assisting team members with LMS access, navigation, and technical issues
• Developing training resources such as job aids, assessments, templates, guides, and process documentation
• Partnering with subject matter experts and operational leaders to develop, update, and maintain training content
• Evaluating training effectiveness through reporting, performance metrics, feedback, and key performance indicators (KPIs)
• Supporting onboarding initiatives, leadership development programs, company events, and special projects as assigned
• Traveling as needed, up to approximately 40%, to facilitate training sessions, onboarding programs, team meetings, and large‑scale learning events
• Performing other duties as assigned

• Bachelor's degree in Human Resources, Education, Business Administration, Organizational Development, or a related field preferred
• Two to four years of experience in Learning & Development, Training, Talent Development, or a related field required
• Experience with in the property management, multifamily housing, real estate, hospitality, or related industry preferred
• Strong facilitation, presentation, public speaking, and communication skills
• Ability to effectively engage learners in both virtual and in‑person training environments
• Experience creating and delivering training materials, curriculum, and learning programs
• Strong organizational, time management, and project management skills with exceptional attention to detail
• Ability to manage multiple priorities and adapt quickly in a fast‑paced environment
• Experience working independently in a remote work environment while maintaining productivity and accountability
• Ability and willingness to travel approximately 40% as business needs require
• Experience with Learning Management Systems (LMS) administration preferred
• Experience with property management platforms such as Yardi, Res Man, One Site, or similar systems preferred
• Instructional design experience strongly preferred
• Proficiency with Microsoft Office Suite, including Teams, Outlook, Word, PowerPoint, and Excel
• Bilingual (English/Spanish) skills are a plus but not required
• Positive, collaborative mindset with a passion for continuous learning and professional development