Director, Employee Relations

Director Of Employee Relations

It's fun to work in a company where people truly believe in what they're doing!

We're committed to bringing passion and customer focus to the business.

Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and "self" direct their own long-term home care. Our role as the nation's largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.

We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.

Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve.

Job Summary

The Director of Employee Relations (ER) is responsible for leading the organization's employee relations strategy, with a primary focus on overseeing and conducting complex workplace investigations. This role also leads the organization's reasonable accommodation program, ensuring a consistent, compliant, and employee-centered approach to accommodations. The Director serves as a trusted advisor to senior leadership and partners closely with HR, Legal, Compliance, and business leaders to ensure fair, consistent, and legally compliant handling of employee concerns while fostering a positive workplace culture and mitigating organizational risk.

The Director collaborates cross-functionally across Human Resources and business functions to deliver proactive ER strategies, effective investigations, and compliant accommodation practices that enhance both business outcomes and employee experience.

• Investigations Leadership
• Employee Relations Strategy & Consultation
• Accommodation Program Leadership
• Risk Management & Compliance
• Leadership & Team Development
• Stakeholder Partnership & Influence
• Training & Workforce Enablement
• Data, Analytics & Reporting

• Expert investigative skills and sound judgment
• Deep knowledge of employee relations practices and the interactive accommodation process
• Strong knowledge of employment laws and regulatory requirements
• High emotional intelligence, discretion, and confidentiality
• Strong conflict resolution and mediation skills
• Excellent interpersonal and executive communication skills with ability to influence at all levels
• Advanced analytical and problem-solving capabilities
• Ability to manage multiple high-risk, sensitive, and complex situations simultaneously
• Proficiency in HR systems (Workday preferred) and Microsoft Office Suite (Excel, PowerPoint, Word).

Education:

Bachelor's degree in Human Resources, Business, or related field (Master's degree or JD preferred).

Experience:

• 8–12+ years of progressive HR/Employee Relations experience
• Significant experience conducting and managing workplace investigations
• Demonstrated experience managing or overseeing accommodation programs
• Strong knowledge of employment law, compliance, and regulatory frameworks
• Proven leadership and team management experience
• Experience in multi-state or complex organizational environments preferred

Certifications:

SHRM-CP, PHR, SHRM-SCP, SPHR preferred

Hybrid (Latham, NY) – combination of on-site and remote work with occasional business travel

This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.

PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and…