Leave of Absence Coordinator | ADA Support

Leave of Absence Coordinator | ADA Support

Location:

Remote (EST)

Duration: 90-day contract with potential for extension

Pay Rate: $22/hr

About the Role:

CRG is seeking a detail-oriented and highly organized LOA ADA Support professional for a remote contract role with one of our large clients in North Carolina. This position will support the interactive ADA accommodations process while also assisting with a variety of leave of absence (LOA) administrative and case management tasks. The ideal candidate will have experience managing employee leave or accommodation inquiries, navigating case management systems, and supporting a high-volume HR environment.

About the Company:

Our global Fortune 500 client is a world-class food service provider with a strong presence across the nation. Celebrating 30+ years in North America, this employee-focused company has received honors for diversity and inclusion, innovation, health and wellness, and company culture. CRG has successfully placed over 300 employees within the last 9+ years within this organization, known for its continuous growth opportunities, fantastic benefits package, innovative technology, flexible work environment, and collaborative culture.

Key Responsibilities

* Support the interactive ADA accommodations process and related administrative activities

* Manage leave of absence case creation, maintenance, and follow-up tasks

* Maintain and update cases in Absence Tracker and Helix/ITSM

* Communicate with employees, managers, and internal partners regarding leave and accommodation updates

* Review case notes, track documentation, and ensure records are accurate and up to date

* Research and resolve discrepancies related to leave requests, accommodations, and case information

* Ensure timely, accurate handling of leave and accommodation requests

Qualifications

* Bachelor's degree (HR or similar) or 3+ years of experience supporting leave of absence, ADA, or HR-related inquiries

* Hands-on experience with Absence Soft/Absence Tracker and Helix/ITSM required

* Experience with ADA accommodations or leave of absence case management, as well as employee support

* Knowledge of ADA, FMLA, and related leave regulations

* Strong communication, organization, and multitasking skills

* Proficiency with Microsoft Office, including Excel, Word, Teams, and Office 365

* Eastern Time (EST/EDT) highly preferred

CRG Benefits

CRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment.

Voluntary Benefits Options:

* Medical / Health Insurance (Multiple Plan Options)

* HSA and FSA Options (CRG will match $500 of your HSA contributions!)

* Vision and Dental Insurance

* Virtual Visits for Urgent Care, Psychiatry, and Therapy

* Voluntary Life and AD&D Insurance

* Voluntary Short & Long-Term Disability Insurance

* Accident, Hospital, & Critical Illness Insurance

* 401K with up to a 4% match. Enrollment & contributions can begin on the first day of the quarter following 90 days of employment

Category Code: JN007

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Work Place Policy : #LI-Remote

Senioirty Level: Associate