HR People Services Specialist - Fully remote - Temp - French speaking Job Jamestown New York USA,HR/Recruitment

Location: Town of Poland

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients.

With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people.

With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we’re improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a fully remote HR People Services Specialist to join our team in Poland.

Work Schedule:

This is a 2-year temporary contract with standard business hours from Monday through Friday, 9:00 a.m. to 5:00 p.m.

Main Responsibilities:

Serving as a central point of contact for employees and leaders for HR related inquiries via a Case Management System and Live Chat.
Supporting global leaders with their complex inquiries related to Workday system, recruiting, compensation, performance management, etc.
Providing high-quality customer service to EMEA regional employees and leaders regarding their questions related to payroll, benefits, leave management, document creation, etc.
Handling requests in a timely manner according to procedures.
Understanding the customer’s issue and ensuring that the necessary action is carried out to resolve it.
Resolving a high percentage of requests at first point of contact through the use of the robust knowledge base and Desk Side Procedures in place.
Providing HR administrative support for Switzerland and Spain.
Partnering with other HR teams.
Identifying solutions for trends or inefficiencies and contributes to global projects.

Minimum Qualifications:

Bachelor's degree
2 or more years of customer-facing Human Resources experience

Preferred Qualifications:

Very good command of English and French
any other language is a plus (Dutch, German, Spanish, etc)

Additional Job Standards:

Excellent communication and interpersonal skills, both written and verbal
Customer focus, diligence and attention to the details
Good time management and organizational skills
Proficiency in MS Office tools
Experience with Workday system or Service Now is a plus
Basic knowledge and understanding of AI tools
Strong analytical skills
Advanced decision-making and problem-solving skills

About the Role:

If you want to develop your experience in HR and you have excellent communication, interpersonal and customer service skills then you are the person we are looking for. Join our HR People Services team! Here at Labcorp there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace.

Every HR People Services Specialist plays an important role in providing innovative solutions and contributing new ideas to improve operations. The HR People Services Specialist will be providing HR support for the organization. This role provides a broad scope of services to support the execution of human resources activities and processes. Delivers accurate and timely processing of HR transactions and delivers outstanding customer service to internal customers.

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