Benefits Specialist

Job Description Key Responsibilities Benefits Administration & Employee Support

• Manage and monitor the Teammate Benefits shared inbox.
• Respond to employee questions regarding benefits, eligibility, life events, and enrollment processes.
• Research benefit inquiries and provide timely, accurate resolutions.
• Route inquiries to appropriate departments or benefits team members when necessary.
• Serve as a primary point of contact for employee benefits-related questions.

• Oversee the dependent verification process and approve benefit enrollments.
• Monitor outstanding life events and dependent verification requests.
• Follow up with employees regarding required documentation and enrollment actions.
• Ensure compliance with benefit eligibility requirements and deadlines.

• Conduct weekly benefits audits and reconciliations.
• Support domestic partner, dependent child, and benefits eligibility audits.
• Perform Bswift and UKG benefit reconciliation activities.
• Assist with payroll contribution uploads and deduction reconciliation processes.
• Support monthly reporting and benefit-related data validation efforts.

• Provide administrative and operational support to the broader Benefits team.
• Assist with special projects, process improvements, and system updates.
• Maintain accurate benefit records and documentation.
• Partner with internal stakeholders to ensure a positive employee experience.

Sonic Automotive is seeking a motivated and customer-focused Benefits Specialist to join its growing Benefits team. This is an excellent opportunity for an individual looking to build a long-term career within Human Resources and Benefits administration at a large, evolving organization.

The ideal candidate will bring a combination of benefits, HR, payroll, accounting, or customer service experience, along with strong organizational skills, attention to detail, and a passion for helping employees navigate benefits-related questions and processes.

This role operates in a fast-paced, collaborative environment and offers significant growth potential for someone eager to learn and expand their expertise within employee benefits.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 1–3 years of experience in Benefits, Human Resources, Payroll, Accounting, or a customer service-focused role.
• Strong customer service and interpersonal skills.
• High level of organization and attention to detail.
• Intermediate Microsoft Excel skills, including formulas and data management.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Desire to grow and develop a long-term career within HR and Benefits.
• Experience working with HRIS, benefits, or payroll systems.
• Experience with VLOOKUPs and Pivot Tables in Excel.
• Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field.
• Previous experience working successfully in a remote or work-from-home environment.
• Exposure to benefits administration, benefits enrollment, payroll processing, or HR operations.