Employee Relations Manager

What’s Under the Hood Drive Time  Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

The Drive Time Family of Brands spans across Drive Time, Bridgecrest and Silver Rock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.

That’s Nice, But What’s the Job?

In short, as an Employee Relations Manager (Talent Support Manager), you will be a key member of the Talent Support Team, partnering closely with Drive Time’s managers and employees to foster a consistent, fair, and engaging company culture while serving as a trusted advisor on employee-related  long, the Employee Relations Manager (Talent Support Manager) is responsible for:

Advising and coaching leaders on company policies, practices, and employee relations matters to ensure core principles are upheld through consistency, fairness, and a “doing the right thing” mentality while balancing business and employee needs.

Partnering directly with managers across all departments to guide performance management conversations, address employee concerns, and support internal reviews with a thoughtful, fair, and people-first approach.

Identifying trends in performance management and employee relations, and proactively recommending practical, data-informed solutions that support both employees and business outcomes.

Serving as a primary point of contact for Talent Support inquiries, ensuring questions and concerns are handled with responsiveness, sound judgment, and a high level of care.

Collaborating cross-functionally with Leave, Legal, Benefits, HRBPs, and other partners to provide aligned, compliant, and employee-centered solutions.

Managing and prioritizing multiple Talent Support initiatives and projects, ensuring timely delivery and alignment with business priorities.

Contributing to continuous improvement of Talent Support practices, policies, and employee experience, while supporting additional responsibilities as needed.

The Specifics:

Minimum of 3–5 years of progressive HR experience, with a focus on Employee Relations or HR advisory support.

Bachelor’s degree or equivalent years of experience required.

Strong interpersonal and coaching skills, with the ability to influence and build trust at all levels of the organization.

Solid judgment and problem-solving skills, with a balanced approach to employee and business needs.

Strong proficiency in Microsoft Office Suite (Excel, Word, etc.); experience with HRIS platforms such as Workday preferred.

So What About the Perks? Perks matter

We take a hybrid work approach, finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.

Medical, dental, and vision, oh my! Drive Time Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

Growth Opportunities. You grow, I grow, we all grow! But seriously, Drive Time Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!

In-House Gym. We want our employees to be the best versions of themselves. So come…