15101 - ISolved Payroll Specialist - Onsite - AZ, GA, NY

Payroll Specialist

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Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees.

Position Summary:

The Payroll Specialist helps support our payroll function for our growing client base. This position will be responsible for all payroll-related processing activities.

Compensation: $20.80 - $22.91 Hourly

Essential Duties and Responsibilities:

• Provide day-to-day payroll processing support for scheduled and off-cycle payrolls.
• Import or manually enter payroll changes (payroll hours, employees updates, earnings, deductions, and tax overrides etc.).
• Calculate payroll and confirm accurate entry of client-provided payroll data through generating control totals for import files and through manual review.
• Respond timely and accurately to all client inquiries via email, cases, and phones.
• Partner with Payroll Supervisors on special projects to support clients.
• Manage and support assigned book of business.
• Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
• Attend webinars and training to stay up to date on best practices related to the company and department.
• Complete projects and other duties as assigned by supervisor.

Knowledge, Skills, and Abilities:

• Demonstrates effective time management, maintains accurate records, and ensures all payroll tasks are completed in accordance with established schedules and compliance requirements.
• Ability to multi-task while maintaining a high level of accuracy and strong attention to detail.
• Strong verbal and written communication skills with the ability to collaborate effectively across teams and interact professionally with employees at all levels.
• Intermediate to advanced proficiency in Microsoft Office applications, including Excel (formulas, pivot tables, data validation) and Outlook (email management, scheduling).
• Uses analytical thinking to troubleshoot payroll issues, interpret data, and determine appropriate solutions quickly and confidently.
• Demonstrated ability to exercise good judgment when evaluating situations, identifying problems, and determining appropriate courses of action.
• Proven ability to partner with cross-functional departments including HR, Finance, and Operations to resolve payroll-related issues and ensure accurate, compliant processing.

Education & Experience:

• High school diploma or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred.
• Minimum of one year's experience in Customer Service.
• At least one year of payroll experience is preferred but not required.
• Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.

Physical, Mental, & Communication Demands:

Physical Demands:

• Sedentary Work:
  Primarily involves sitting for extended periods, often at a desk or computer.
• Manual Dexterity:
  Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Mobility:
  Ability to travel occasionally for meetings, events and partner visits.
• Occasional walking or traversing throughout the office to meet with leaders and other employees.
• Visual Acuity:
  Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
• Lifting & Carrying:
  Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.

Mental Demands:

• Attention to Detail:
  High level strategic thinking combined with attention to operational detail.
• Problem-Solving:
  Strong problem-solving skills with a focus on scalability and efficiency.
• Multitasking:
  Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.
• Decision-Making:
  Sound judgement and decision-making in ambiguous or complex situations.
• Adaptability:
  Ability to adapt to changing market conditions and partner needs.
• Stress Management:
  Resilience under pressure and adaptability to shifting business needs.

Communication Demands:

• Interpersonal
  
  Skills:
  
  Ability to build and maintain strong relationships and communicate effectively with employees, managers, clients and external vendors.
• Negotiation:
  Skilled in…