Director, Organizational Effectiveness

The Organizational Effectiveness team is HR Center of Excellence supporting HR and the business with Organizational Design, Change Management, and Workforce Transformation activities. We
collaborate with HR Business Partners, HR CoEs, and colleagues in the business/functional teams to build strategic frameworks and resources to facilitate complex enterprise-wide programs, as well as
provide advisory support for small to medium initiatives across the Bank.

Reporting to the Senior Director, Organizational Effectiveness, the Director, Organizational Effectiveness will play a critical role on an Organization Effectiveness project, and will support other OE asks/projects when capacity allows. The successful candidate will bring a strong blend of strategic thinking, structured problem solving, and execution excellence, with the ability to navigate complexity and influence at all levels.

Position:
Director, Organizational Effectiveness
Competitive salary
Hybrid role:
12 month contract with the possibility of extension

Location:

Toronto
Hybrid role:
Typically on-site 4 days a week, with the choice to work from home on Thursday or Friday

Advantages
This position offers the opportunity to work within a collaborative and supportive team environment. The role will provide challenges and growth opportunities within a global organization.

Responsibilities
Overall
 Work with colleagues across HR, the business, and senior leadership as part of a fast-paced and high-performing project team to drive organizational performance and enable organizational
effectiveness outcomes.
 Leverage data and insights to inform decision-making.
 Build and manage relationships with HRBPs, Senior Executives, and cross-functional partners on the project to define work required, provide recommendations, and deliver OE solutions.

Change Management
 Design and deliver end-to-end change management strategies for a large scale transformation initiatives.
 Develop and execute change plans including stakeholder engagement, and communications.
 Support leaders in navigating change and driving sustained behavioural shifts.
Organizational Design & Workforce Transformation
 Lead and support an organization design initiatives aligned to business strategy, including
operating model design and workforce planning.
 Be able to conduct org design consultation conversations with Business Leaders undertaking operating model and org structure changes.
 Partner with business leaders and HRBPs to assess organizational effectiveness and identify opportunities to improve ways of working.

Project Delivery
 Lead org effectiveness related deliverables.
 Deliver recommendations to an actionable level of detail.
 Monitor progress, manage risks, and adapt approaches to deliver outcomes in changing environments.

Qualifications
 Strong PowerPoint skills
 5+ years of experience in organizational effectiveness, organization design, change management, transformation, strategy, or management consulting (FSI experience is an asset)
 Ability to advise senior leaders and implement programs in all areas of organizational effectiveness.
 Proven experience to successfully effect change in a matrix organization and ability to manage the successfully transition from current to future state.
 Consulting toolkit with the ability to work and think strategically.
 Experience in breaking ambiguous problems into component parts, identifying logical methods to solve them and assessing business opportunities and impact.
 Ability to facilitate complex problem-solving sessions with varied stakeholders groups to drive to solutions.
 Strong communication, presentation and storytelling skills (oral and written) with the ability to express ideas clearly and concisely to senior audiences, leveraging PowerPoint.

Summary
The perfect position for you? If you are a motivated and experienced customer service professional, and passionate about service excellence, we want to meet you. If you meet the qualifications, apply now!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity,…