Human Resource Assistant 2 Job Reading Pennsylvania USA,HR/Recruitment

THE POSITION

The Pennsylvania State Employees' Retirement System (SERS) is seeking to fill our agency's Time Advisor position. In this position, you'll gain hands‑on exposure to a wide range of human resource functions. The successful candidate will have a sharp eye for detail, exceptional organizational skills, and the ability to seamlessly shift between tasks, all while delivering excellent customer service and dependable office support.

If you have human resource experience and enjoy a challenging job with varied responsibilities, this may be the position for you!

THE POSITION

DESCRIPTION OF WORK

Key responsibilities as a Human Resource Assistant 2 include:

Time and Attendance Administration:
Ensure accurate processing of time, attendance, schedule change, and other transactions; research and resolve issues; and generate and monitor reports
Program Coordination:
Help supervisors and managers ensure accurate and timely completion of EPRs and onboard new employees; oversee supplementary employment requests and tracking; and assist other HR program coordinators as needed
Personnel File Maintenance:
Prepare, upload, and certify a variety of electronic records to OPFs; follow all records retention procedures and policies
Customer Assistance:
Provide policy, procedure, and technical advice to managers, supervisors, and employees
Receptionist Duties:
Greet customers, answer and direct telephone calls and email inquiries as appropriate, handle incoming mail, and help keep office equipment maintained and supplies stocked

Interested in learning more? Additional details can be found in the position description.

About SERS:
Established in 1923, SERS is one of the nation's oldest retirement plans for public employees and manages the pension benefits of more than 246,000 employees and retirees for 96 public sector employers. In 2025, SERS paid more than $4.0 billion in benefits and managed nearly $50 billion in assets. Additional information is available S.pa.gov.

Our mission is to prepare our members and participants to achieve financial security in retirement. We achieve this through focusing on our mission, acting ethically and with integrity, empowering our members, embracing innovation, fostering life work balance, modeling an inclusive and respectful workplace, valuing and developing team members, collaborating, and finding joy in our work.

SERS is an equal opportunity employer and welcomes all qualified individuals to our team. We are committed to an inclusive and respectful work environment that fosters personal and professional growth, embraces the contributions of all team members, and leverages diversity in people, ideas, and experiences to achieve our highest potential.

Work Schedule and Additional Information:

Full-time employment, 37.5-hour work week, Monday through Friday.
A work schedule beginning and ending between 8:30 AM – 5:00 PM, inclusive, with a half‑hour or one‑hour unpaid meal period will be considered, dependent on operational requirements.
Telework:
You may have the opportunity to work from home (hybrid telework schedule) part‑time, up to three days per week, depending on operational needs and progress in learning assigned tasks. In order to telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary:
In some cases, the starting salary may be…