Human Resources Manager

Real people. Real service.

At , we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Human Resources Manager to join our Fulfillment Human Resources Team. This individual will report into our Senior Manager, HR Fulfillment and will be responsible for overseeing daily HR functions, with a strong focus on internal customer support, people and culture initiatives, and driving HR functional excellence and continuous improvement. They will also partner closely with the General Manager, Leadership Team, and HR Department to foster a positive and productive work environment.

If you’re passionate about making an impact and driving organizational success, we want to hear from you!

Full-Time, Exempt

Columbus, OH (on-site)

Monday through Friday, 8:00 a.m. to 5:00 p.m. EST

$90,000 - $110,000 (annually)

• Build and maintain partnerships with the General Manager, Leadership Team, HR Department, and employees throughout the organization through regular collaboration and meetings
• Collaborate with Talent Acquisition and maintain awareness of open positions to best prioritize staffing needs
• Coordinate orientation and onboarding sessions with new employees to process HR and benefits related paperwork in a timely manner
• Maintain accurate employee timecards and records for all employees to ensure accurate payroll reporting
• Organize company sponsored activities and events to encourage an environment that fosters teamwork and camaraderie
• Coach, train, and advise HR Associates and Leadership on HR best practices and changing employment topics/laws
• Collaborate with the General Manager on aspects including, but not limited to hiring, training, assigning work, performance appraisals, disciplinary actions, and addressing employee relations issues
• Manage separations, analyze turnover data, and implement strategies to improve the employee experience
• Support HR Administrators and Generalists with people initiatives and employee questions as needed

• Associate's or Bachelor's degree in Human Resources or a related field
• 3 years of experience in Human Resources
• 2 years of leadership experience (preferred)
• Experience working in a fulfillment center (preferred)
• Proficiency in HRIS systems, recruitment platforms, and Microsoft Office
• Strong communication, organizational, and problem‑solving abilities
• Strong understanding of payroll, compliance, benefits programs, and HR systems
• Experience performing HR support in a warehouse environment

The position will require travel to the corporate offices in Melville, NY 3 times a year

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company‑paid basic life insurance and long‑term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company‑provided equipment and one‑time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work‑life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex‑Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving…