Senior Manager, People & Talent

Senior Manager Of People & Talent

At Syncro, our vision is a world where all businesses thrive on enterprise-grade digital platforms - empowering them to compete, innovate and grow without limits. We're on the lookout for collaborative individuals with diverse perspectives willing to bring their authentic selves to a culture that prioritizes the employee and customer experiences. As a remote-first software company, we are relentlessly focused on living our core values.

Core Values:

• Be Customer Obsessed
• Innovate with Agility
• Deliver Results
• Collaborate Openly
• Operate with Integrity
• Celebrates the Wins

Benefits Quick Overview:

• Pay Range: $130,000 - $170,000 (targeting $150,000)
• Remote first:
  We are the PIONEERS of "work from home" - remote work is all we have ever done and we do it well!
• Equity Appreciation Program:
  Syncro offers an equity program that everyone participates in
• Unlimited PTO:
  With a 2 week annual minimum, Syncro wants you to take time when you need it.
• 401k Plan: A hassle free plan with a 2.5% company match of your annual salary.
• Health Insurance:
  Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US.
• Parental Leave:
  Up to 6 weeks paid parental leave so you can focus on the new addition to your family
• And more!:
  Ask us about our other benefits like Pet Insurance, Flexible Spending Accounts, 100% employer paid Short Term Disability, and Ultra-Remote Work.

The Opportunity:

The Senior Manager of People & Talent reports to the Chief People Officer, and serves as a strategic HR partner to the business, partnering to ensure people and talent strategies are aligned to business goals. Working as a strategic HR Business Partner, the Senior Manager of People & Talent is responsible for coaching, talent management, change management, recruitment/talent selection and workforce planning.

This leader is a contributing member of the Extended Leadership Team, and must be adept at working collaboratively on business issues expanding beyond the human resources domain.

What You'll Be Doing:

• Through strong and deep relationships, you will provide managers, leaders and team members with coaching, performance management and conflict resolution
• Partner with leaders to identify and anticipate talent needs, ensure accuracy of support structure and develop an effective talent management and succession approach.
• Review, analyze, and provide relevant data on people metrics to include trends and recommendations in order to enhance operational performance and develop strategies for future opportunities
• Influence and deploy practices to increase employee engagement and satisfaction for Team Members at all levels
• Act as a coach and consultant to manage performance, develop leaders, assist with change management and provide positive Team Member relations
• Talent Acquisition:
  Lead Syncro's Talent Acquisition process, including identifying internal trends, presenting metrics, best practices and market trends. Leads a hands-on, best-in-class search process, including the direct leadership of the HR & Talent Acquisition Specialist.
• Responsible for the overall Team Member experience at Syncro, including working closely with the People Team and business leaders to identify programs and process improvements to enhance the working lives of our Team Members.

What We Are Looking For:

• 8+ years of HR Business Partner experience with a background in Recruiting and Talent Acquisition
• Global HR experience is required (European preferred)
• Previous management and leadership experience is required
• AI-forward thinker with experience building with Claude
• Remote working experience in an HR capacity is required
• Demonstrated ability to build strong, trusting relationships and influence peers and leaders - being seen as a trusted advisor.
• Demonstrated capability in translating business needs to support leadership and drive implementation of people programs
• Experience effectively coaching and guiding employees at all levels
• Capacity to solve complex problems with a new perspective and innovative approach
• Substantial experience handling complex employee relations and performance management issues
• 3+ years experience leading Talent Acquisition functions
• Must be a driven and accountable leader with excellent business acumen

Interview Process:

At Syncro we believe in transparency and providing candidates with as much information as possible so you can make an informed decision during your job search. Below are the steps of the interview process you can expect:

• Initial Zoom call with HR
• Hiring Manager Interview
• HR Team Interview
• Executive Interview
• We value the opportunity to meet our potential team members face-to-face; therefore, a live, in-person interview is a required final step before an offer is extended. Please note that this will include travel at Syncro's expense to do so.
• To ensure the integrity of our team, all successful…