Benefits Specialist

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees in technical, consulting, operational, sales, finance, and corporate roles, we have stood the test of time by delivering on our Trust in Every Measure promise to customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.

Our employees live our values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for customers and those they serve. Are you ready to join a company where the work you do makes a difference and where you can grow in your career?

• Work that matters
• A values-based culture where people care about each other and the work they do together
• Flexibility
• Training and development to accelerate learning and career advancement
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and more!
• Pay range is $26.00 - $35.00/hr.

A Benefits Specialist is a proactive and enthusiastic Human Resources professional who administers and explains employee benefit programs, such as health insurance and retirement plans, to employees and management. The Benefits Specialist understands that our benefits program is a key differentiator for us as an employer and is committed to being an employee experience ambassador. Key responsibilities include managing benefit records, assisting with enrollments and insurance billing, providing guidance on benefits-related issues, maintaining and tracking benefit and leave data, and ensuring compliance with laws and regulations.

The Benefits Specialist is expected to have strong analytical, communication, customer service and organizational skills, with a focus on efficiency and a desire to develop a deep understanding of various benefit options and related laws.

This role is based onsite and requires regular in-person attendance at our facility in Rochester, NY. Remote work arrangements are not available for this position.

• Oversee administration and participate in developing strategy of U.S. and Canadian benefits programs to include medical, dental, vision, disability, life insurance, employee assistance programs, retirement, and other plans, including open enrollment planning and implementation and ensuring insurance billing is reviewed and processed for timely payment
• Support the administration of employee leave and accommodation programs in compliance with the ADA, FMLA, Disability, Workers’ Compensation, and other applicable laws; maintain and track leave and accommodation data
• Present our benefits and wellness programs, in person and virtually, ensuring clarity and understanding of our offerings and options
• Conduct benefit orientation sessions for new employees
• Evaluate industry standards and benchmarking for employee benefits and wellness programs to strengthen the company’s ability to attract and retain employees
• Develop new and enhance existing communication plans and resources to assist employees in making maximum use of available programs to facilitate overall wellbeing
• Manage Transcat’s benefit enrollment system technical requirements. Partner with internal HR and payroll SMEs to facilitate testing, implementation of changes, and process documentation
• Maintain effective relationships with internal stakeholders, consultants, and vendors regarding service quality and resolution of issues
• Oversee and manage wellness strategy, communication and implementation of company wide programs focused on the seven main elements of wellness: physical, intellectual, emotional, social, vocational, financial, and environmental; identify trends and best practices to optimize use of company resources with maximum impact for our employees
• Assist other HR staff by making benefits and wellness a part of the recruitment and management process, training programs, and employee experience
• Utilize shared inbox/ticketing system to ensure timely response to employee…