DIR Human Resources

Our associates celebrate lives. We celebrate our associates.

The Regional Director of Human Resources provides leadership and oversight for HR activities across an assigned geographic region of the U.S. The role leads a team of HR Business Partners (HRBPs) and partners closely with Sales and Operations leaders within the Area of Responsibility (AOR) to align HR strategies and practices with business priorities.

This role partners with senior Field leaders and provides leadership across employee relations, HR compliance, talent and leadership development, succession planning, organizational effectiveness, and other key HR priorities.

The Regional Director of Human Resources must have excellent people leadership and employee relations skills, strong HR compliance experience, strong business acumen, highly refined decision-making skills, experience with HR technology and systems, preferably Workday, and a demonstrated ability to lead and implement change.

This is a Houston-based remote position. The Regional Director must reside in the Houston area.

Responsible for partnering with Field leadership and supporting the achievement of regional business priorities.

Partner with Field leadership, using business knowledge, HR expertise, data, and sound judgment to align HR practices with business priorities.

Build strong relationships with Corporate Human Resources and cross-functional partners to develop and implement initiatives that support Company and Market goals.

Lead Shared Responsibility Teams (SRTs) and other cross-functional efforts aligned with Company, Territory, and Market priorities.

Responsible for leading, coaching, mentoring, and developing a high-performing team of HR Business Partners who provide strategic HR support across the assigned region.

Lead, coach, mentor, and develop a team of HR Business Partners, strengthening their capabilities, business acumen, and effectiveness in supporting Field leaders.

Provide ongoing coaching, feedback, and development opportunities to support individual growth and strengthen overall team capability.

Establish clear goals, priorities, and performance expectations while fostering accountability, collaboration, and knowledge sharing.

Allocate HRBP resources and support based on business priorities and evolving needs across the region.

Responsible for strengthening leadership capability and partnering with Field leaders on talent development, succession planning, and talent review processes.

Provide leadership and support for the identification and development of Field leaders through coaching, mentoring, development planning, and other activities that strengthen leadership capability and business acumen.

Lead and facilitate regional talent review and succession planning discussions to identify high-potential talent, leadership gaps, development needs, and actions to strengthen succession pipelines.

Partner with the Director of Human Resources and Field leaders on key talent and organizational initiatives, including performance and development practices, the annual Associate Engagement Survey, and succession planning.

Responsible for providing leadership on complex employee matters, strengthening HR compliance, and managing labor relations requirements across the region.

Provide leadership and guidance to Field leaders and HRBPs on complex employee relations matters, including performance management, disciplinary action, coaching and development, and compensation matters.

Ensure HR practices and employment decisions comply with applicable laws, Company policies, and regulatory requirements; partner with Legal and other Corporate functions to address compliance matters, DOL inquiries, and risk mitigation.

Where applicable, implement the Company's labor relations strategy, participate in contract negotiations, grievances, and arbitration activities, and ensure consistent application of Collective Bargaining Agreements.

Responsible for leveraging data, technology, and HR programs to improve organizational effectiveness and support regional business priorities.

Champion the effective use of Company systems, technology, data, and metrics to identify trends, inform HR solutions, influence decisions, and support Field business priorities.

Lead and support HR programs, processes, and organizational changes while partnering with Field and Corporate leaders to improve organizational effectiveness, HR processes, and the associate experience.

Responsible for modeling strong leadership standards, maintaining alignment across the HR organization, and fulfilling the travel and other requirements of the role.

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