Sr. Manager, Operations & HR

IP Overview

Intentional Philanthropy is a growing leader in philanthropic advisory and management services partnering with private foundations and individual donors to deepen understanding, inspire hope, and spark creative, collaborative solutions that drive courageous action.

After more than 15 years of high-impact work with foundations and communities across the United States, Intentional Philanthropy is entering its next phase of growth, partnering with philanthropic leaders across sectors to share knowledge, strengthen institutions, and build solutions that help communities thrive beyond political cycles. We believe we achieve more when we work together!

Grounded in the values of courage, excellence, integrity, humility, collaboration, and innovation, IP delivers right-sized solutions, from strategic planning and grantmaking to family engagement and transition support, with a practical, client-centered approach.

The Senior Manager, Operations & HR serves as the central hub for Intentional Philanthropy's day-to-day internal operations and HR administration. This hands-on role ensures that employee, resource, workplace, and organization-wide operational needs are addressed accurately, responsively, and consistently.

The Senior Manager independently manages recurring processes and operational projects, improves workflows and documentation, coordinates internal and external partners, and follows work through completion. The position serves as employees' primary contact for routine HR and operational needs and completes the related administrative work, seeking guidance when specialized expertise or additional authority is required.

This is an ideal opportunity for a resourceful, highly organized professional who enjoys solving practical problems, supporting colleagues, learning new systems, and managing varied work with sound judgment and dependable follow-through.

This is a full-time, exempt, hybrid role based in the DMV region, combining remote work with periodic in-office collaboration at IP's Bethesda, Maryland office. Employees should be able to commute to the office as needed and maintain a reliable remote workspace. Occasional travel, evening, or weekend work may be required for meetings and organizational events.

An established contributor responsible for leading multiple projects or work streams with limited guidance. Coordinates across teams, anticipates challenges, and improves processes for efficiency and consistency. Exercises growing judgment and escalates decisions with broader risk or strategic impact.

1. HR Operations & Employee Lifecycle

• Coordinate recruitment, hiring, onboarding, and orientation
• Administer employee records, payroll, benefits, leaves, employee changes, and offboarding
• Coordinate performance cycles, learning, compliance training, recognition, engagement, and wellness activities
• Maintain HR systems, reports, policies, forms, procedures, and partner relationships
• Serve as employees' initial contact for routine HR needs and elevate employee-relations or risk matters appropriately

2. Technology, Platforms & Equipment

• Administer subscribed platforms, including access, licenses, permissions, renewals, user support, and vendor coordination
• Provide level-one technology support and coordinate specialized assistance
• Manage the equipment lifecycle and maintain accurate inventory records
• Support employee adoption and implementation of approved technology and AI resources

3. Workplace & Vendor Operations

• Coordinate workplace systems, supplies, mail, reception, meeting spaces, safety, cleanliness, and hybrid-office needs
• Administer purchasing, contract-review coordination, memberships, insurance certificates, renewals, and vendor records
• Coordinate organization-wide meeting, travel, event, and retreat logistics
• Maintain business-continuity and workplace-readiness procedures and resources

4. Organizational Coordination & Internal Service

• Own the organization-wide operational calendar and recurring staff and quarterly operations meetings
• Administer IP's internal ticketing system and monitor service requests through resolution
• Coordinate the internal newsletter, biweekly offline updates, and shared operational information
• Plan and coordinate cross-functional operational projects using  and other tools
• Implement established operational & HR processes, monitor adherence, and address or elevate when needed

• Bachelor's degree in business…