Human Resources Assistant

Villa at Traverse Point is seeking a Human Resources Assistant to join their team! Under the direction of the Human Resources Director and with support from the regional and home office Human Resources teams, the Human Resources Assistant provides administrative and operational support for facility-level Human Resources activities. The primary purpose of this position is to assist with recruitment, onboarding, employee records, HR systems, payroll and benefits administration, and other day-to-day HR functions while maintaining confidentiality and following established company processes.

This is an entry-level Human Resources role designed to develop knowledge and experience across core HR functions.

• Assists with moving candidate records through the Applicant Tracking System (ATS) and supports hiring managers with basic process questions.

• Initiates and tracks pre-employment requirements, including background checks, fingerprinting, and other required screenings, under the direction of the Human Resources Director.

• Assists with entering new employees into the HRIS and monitors completion of required onboarding steps and documentation.

• Prepares and processes Personnel Action Notices (PANs) and other employee status-change documentation for review and approval.

• Assists with scheduling new hire orientation, preparing materials, and coordinating participation by facility managers.

• Supports benefits enrollment administration by providing employees with enrollment information, tracking completion, and assisting with system updates as directed.

• Provides administrative support for payroll processing, including reviewing timekeeping information, gathering documentation, and assisting with corrections as directed by the Human Resources Director.

• Supports recruiting initiatives, including job postings, candidate communication, interview scheduling, job fairs, and community or school partnerships.

• Responds to routine employee questions regarding HR processes, policies, payroll, benefits, and other employment matters; escalates questions or concerns to the Human Resources Director when appropriate.

• Maintains employee personnel files and other HR records in an organized, accurate, and confidential manner in accordance with company requirements.

• Assists with employment-related documentation and requests, including verifications of employment, garnishments, disability paperwork, WOTC requests, and medical support orders, as directed.

• Assists with maintaining required HR and compliance records, including OSHA files, licenses/certifications, training records, and other required documentation.

• Maintains HR bulletin board postings, including required State and Federal notices and other employee communications, under the direction of the Human Resources Director.

• Assists with tracking employee leave documentation and other HR deadlines while routing questions and determinations to the Human Resources Director.

• Supports employee engagement, retention, recognition, and facility committee activities as assigned.

• Maintains confidentiality of employee information and exercises appropriate discretion when handling sensitive information.

• Follows established Human Resources policies, procedures, and workflows and seeks guidance when matters fall outside routine processes.

• Performs general administrative duties for the Human Resources department, including filing, scanning, data entry, preparing correspondence, and maintaining trackers or reports.

• Provides administrative support for employee relations, leave administration, investigations, and corrective action processes as directed by the Human Resources Director; escalates employee complaints, policy interpretation, and other matters requiring HR judgment or decision-making.

• All other duties, as assigned.

• Strong organizational skills and attention to detail.

• Ability to maintain confidentiality and handle sensitive employee information appropriately.

• Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.

• Professional verbal and written communication skills and a customer-service approach when working with employees and managers.

• Basic knowledge of Microsoft Office Suite (i.e. Outlook, Excel, Word) and ability to learn HR-related technology systems.

• Ability to follow established procedures, ask questions when clarification is needed, and learn Human Resources practices and employment-related…