People and Culture Generalist

Job Details

Job Details

Job Location:

Multicultural Service Center - Portland, OR 97215

Position Type:
Full Time Salary Range: $67,000.00 - $70,000.00 Salary Job Category:
Professional Services DATE PREPARED:
September 2026

POSITION TITLE:

People and Culture Generalist

PROGRAM:
People and Culture Department

MANAGEMENT POSITION_X__ or CLIENT SERVICES POSITION___

ENTRY SALARY or HOURLY WAGE: $67,000.00-$70,000.00 DOE

EXEMPT_X__ or NONEXEMPT___

FTE: 1.0

At Impact NW we are a nonprofit with a mission to prevent homelessness, because we believe in the fundamental right to: beautiful life, stability and peace. More importantly, it also means a life filled with opportunity and community support, especially for Indigenous, Black, Brown, Melanated, Immigrant, and Asian people.

What we seek is for you to share your skill sets - especially if you:

• Put people first
• See the beauty in people
• Promote peace
• Find a way

We believe that with our mission and values as our north star, we can move toward our vision of a future where housing is a human right. If this resonates with you, we’d love to have your purpose and passion on our team at Impact NW.

At Impact NW, we care deeply about the well‑being of our team and strive to support a healthy balance between work and life. Our comprehensive benefits package includes:

• Generous Paid Time Off (PTO) and additional Self-Care Leave to help you recharge and take care of yourself.
• Employer-paid health insurance for employees, plus a Health Reimbursement Arrangement (HRA) with an employer contribution to help cover out‑of‑pocket medical expenses.
• Long-Term Disability Insurance fully paid by Impact NW.
• Employee Assistance Program (EAP) offering free and confidential support for mental health, finances, and more.
• 401(k) Retirement Plan with an employer matching contribution to help you plan for the future.
• A positive, inclusive, and mission-driven work culture where every team member is valued and supported.

We believe that taking care of our people helps us take care of our community.

The People & Culture Generalist provides HR support to employees, supervisors, and the People & Culture team, with a primary focus on benefits administration. The position supports employees with benefits and leave questions; coordinates enrollments, leave and accommodation requests, workers’ compensation claims, and annual open enrollment; and works with benefit vendors to resolve issues.

The Generalist also conducts initial intake for employee relations matters, prepares HR reports and workforce data, and provides recruitment and onboarding coverage as needed. This position is ideal for an HR professional with benefits experience who is interested in developing across a broader range of HR functions.

This is a hybrid position requiring two days per week in the office, with the remaining days worked remotely. In‑office days and remote‑work arrangements may be adjusted based on employee, team, and organizational needs.

• Serve as a primary resource for employees regarding benefit plans, eligibility, enrollment, coverage changes, and related questions.
• Process benefit enrollments, changes, and terminations and coordinate with benefit brokers, vendors, and insurance carriers to resolve issues.
• Coordinate annual open enrollment, including employee communications, enrollment materials, meetings, and HRIS updates.
• Administer employee leave programs, including FMLA, OFLA, Paid Leave Oregon, Washington Paid Family and Medical Leave, and other applicable leave programs.
• Coordinate leave documentation, reasonable accommodation requests, and return‑to‑work processes.
• Manage workers’ compensation claims, workplace injury…