Payroll Specialist

Position Summary:

Payroll Specialist

The purpose of this job is to process payroll and provide customer service to employees regarding employee self-service and any other payroll questions or issues.

* This role is hybrid. On-site Tuesday-Thursday, with work from home Monday and Friday.

• Provide customer service to employees and/or their managers regarding employee self-service and any other payroll questions or issues
• Audit new hire and status changes
• Enter or audit direct deposit and W-4s
• Ensure state and local tax forms are received and entered, where required
• Calculate and enter any split pay rates or pay pr orations
• Assess what needs to be done in the system for employee transfers to and from that location and for store location changes and report the required changes to the supervisor
• Calculate and prepare off-cycle payments, including relocation payments, as well as any missed pay in the time clocks
• Analyze pre-processing reports to ensure appropriate pay (time clock programs, benefit payments, commissions, expense report reimbursements, etc.) and address issues
• Coordinate with vendors related to Unemployment Service and Garnishment Services for any items needing Payroll support
• Prepare all documentation for electronic storage
• Full responsibility for the processing of a specific pay group, including:
  • Starting the new cycle for the payroll
  • Sending the appropriate batches for that payroll
  • Generating and making available the pre-processing reports so that they can be reviewed and analyzed
  • Submitting a preview payroll to evaluate if there are exceptions to be corrected
  • Correcting errors and submitting a final payroll for vendor processing
  • Loading the post-processing reports from each payroll for electronic storage
  • Analyzing the post-processing reports for cross-foot or other errors
  • Working with other departments to address issues and maintain an efficient payroll process, including working with the retail field personnel and their HR representatives, HRIS, Benefits, Finance, A/P and Legal
• Additional duties as assigned.

• Bachelor's Degree (or 4 years of equivalent work experience), preferably in Business
• 2 years of relevant payroll experience (in addition to degree or years of previous experience), preferably with a Fundamental Payroll Certification
• Novice proficiency with Microsoft Office products (especially Excel)
• Intermediate ability with Payroll system/tools such as ADP Enterprise
• High School Diploma or GED required

$22.00- $26.50 / hourly annually depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling ext. 2862 or by sending an email to

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